我来这两次了，非常感谢有Pedro Zavala Gamboa,我们一周过得非常精彩。他很友好，服务得超级周到。酒店的娱乐场所一如既往的赞。花园很美，房间很赶紧，工作人员很友好。
Dear Marina T;
On behalf of the hotel management we would like to thank you for your comments and of course we will continue to strive to improve our services. We will certainly take in our consideration and we will do our best to improve them.
We hope in hosting you in a near future. We remain at your entire disposal for any request you might have, so do not hesitate to contact us directly.
Lourdes Estrada / Room Division Manager
和其他两个家庭一起订购这家酒店是为了小男生们的春假旅游。我们一共待了七天。这儿的度假村很完美，所有的工作人员都非常不错，非常勤劳。特别是Guillermo 和 Ariana，他们所做的工作超出了他们的客户服务和奉献。总的来说,这里满足了我们的期望，我们肯定会考虑再来的。
Thank you for your feedback and taking the time to post your comments. We are pleased to hear that everything was perfect during your stay and that we managed to meet your expectations when staying for your Spring break at Grand Palladium Colonial.
The recognition that you make to the brilliant performance of our entertainment team staff Guillermo and Arianna is as valuable to them as to the management of our hotel, so we will not miss the opportunity to give them the recognition they deserve.
Thank you again for your great review, we hope that you come back and enjoy once again of all our services!
Thank you for your nice feedback regarding your stay at the Grand Palladium Colonial Resort & Spa, we are glad that you and your family enjoyed your holidays with us.
Also we appreciate that you mention Joshua by name, and for recognizing the superior service he provided when helping you during your visit with the complications that presented to you because of the storm at your home. We will make sure this comment gets to him, so he feels motivated and continue offering the best attentions.
Thank you again. We are so looking forward to welcoming you back again in the near future.
Thank you for this enriching review, we are happy that you enjoy your stay with us at Grand Palladium Colonial.
We know that is especially difficult to select the perfect Hotel for your holidays when traveling with children and feel honored that you decide to spend your Family trip with us and that you and your kids had a great time enjoying all the facilities and services. We understand that food has not been able to meet your expectations, and we will do our very best on taking your experience, sharing it with our management, and work on improving to make our food super delicious.
We also feel very glad that you were satisfied with the attentions from our staff, we will make sure to share your kind words with all our team, as well as we feel happy because your kids enjoyed our Kids Club very much.
Again we appreciate your comment, and hope to have the pleasure of your visit, next time you travel to the Riviera Maya for another amazing holidays.
Dear Meghan K,
We are very pleased that you enjoyr so much your stay with us at Grand Palladium Colonial, we were delighted to have the privilege of hosting your cousin’s wedding.
We are thrilled you could make a weekend out of it with your closest friends and family. We hope this is the beginning of a lifetime of visits to, for more special occasions, to reconnect as a family, or simply to enjoy the never-ending beauty of the ocean.
Thank you very much for your recommendations for other travelers, we as well appreciate all your valuable feedback.
From the bottom of our hearts, we wish your cousin the best. Whenever you decide to come back, we’ll be waiting for you in paradise.
Thank you for thinking of us again after your visit and for being such a faithful guest of our Grand Palladium Colonial Resort& Spa. We are humbled to have made such a deep and lasting impression on you and appreciate your kind words towards our staff.
We are confident that if you visit our Grand Palladium Jamaica Resort & Spa, you will have a gratifying experience as well!