Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for taking the time to write a review of your stay with us. We are pleased to see our staff made your stay during your visit with us. It is great to see you were able to take advantage of happy hour in our restaurant and that you enjoyed your experience as well. We hope to see you again soon!
Dear Arik H,
Thank you so much for staying at the Crowne Plaza Cleveland at Playhouse Square and for taking the time to let us know how it was. It is great to see you enjoyed all aspects of your stay and that Donna took great care of you! We look forward to seeing you again!
We sincerely appreciate you taking the time to share this review. I would like apologize that the experience you had with a member of our staff did not meet the high standards we have set for ourselves at the Crowne Plaza Cleveland at Playhouse Square. I have passed your comments on to our upper management staff to ensure this does not continue to happen. This is not the way we want our guests feeling when they leave our hotel. We do hope you will change your mind and give us another chance to serve you the next time your travels bring you back to Cleveland to show you this is not the norm here. Thank you again for all of your feedback.
Dear Emalee T,
Thank you for choosing the Crowne Plaza Cleveland at Playhouse Square for you trip to Cleveland once again. I have researched your reservations and saw that around Christmas time you were given a complimentary upgrade to a suite at the original price you booked. When you came back to visit in May we were out of suites to upgrade to so you were checked in to the room type you booked through the hotel. We appreciate your loyalty to the hotel and hope to continue to be your hotel of choice when visiting Cleveland.
在The Holiday inn Express体验过了一段糟糕的经历，但皇冠假日酒店弥补了这一点。 不幸的是，我没有没能得知经理或前台的名字，但他们是如此亲切和专业。 我的家人很享受工作人员的服务，酒店很干净。 我希望我能在第一时间预订我的住宿。 我一定会回到这里。 隔壁还有一家餐厅，他们的食物很棒。
Dear Angela W,
Thank you for taking the time to share your feedback regarding your most recent stay at the Crowne Plaza Cleveland at Playhouse Square. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. I am so glad we were able to turn your bad experience of your trip to Cleveland into a memorable one. We look forward to welcoming you back in the future.
Thank you for reviewing your stay at the Crowne Plaza Cleveland at Playhouse Square. We know how valuable your time is. We are pleased to see you enjoyed your stay with us and our location suited your needs. We look forward to welcoming you back soon!