TimMountris,Thalia Deco City & Beach Hotel 的 Διευθυντής,回复了这篇点评
回复时间:2016年9月9日
Dear Guest, thank you for your ...very delated...commenting!!!
Upon arrival all of our guests are informed that the Reception is working 24 hours ,anything they need they should please come to us to inform us!!! We are at all times trying to solve any problem appearing ,our aim is to give solutions to make your stay comfortable and pleasant.By not telling us on the spot - we can only notice it now - but now we remain an overrated hotel which has not been given the chance to do something! Our Coffee is Jacobs ,Filter ,Latte,Espresso,Chocolate...Original .Very sorry that you did not approve.I have to admit ,the Italians do have a fantastic Coffee, so I do understand you. Every day our Breakfast and Dinner is served with FRESH Food (7 different Bread Types ,Croissants ,Cheese Pies,Choco Croissant,Danish Pastry,Muesli Sticks,Cretan Bread,Toast Bread ,seasonal Fruits,5 dif Jam s ,Joughourt,Honey,honey fruits,eggs,dif Cheese,diff Ham,Salami,Turkey,Sausages,Olives,Pate,Tomatoes,Cucumber,Olives,Paprika,Carrots,Eggs,Dry Fruits (4 dif),Muesli(3 dif) Cornflaces(3 dif),Apricot in Sirup,Honey,Juices,Milk and more! Why should we wish to serve old bread to our guest ??? Again ,very sorry to read this now. Mosquito ...sometimes there are Mosquitoes in some Rooms after some Guests leaving the lights open and the Door as well .Unfortunatelly it is not very nice - but telling us we are helping with special Spray ,used by our Cleaning Ladies! We were not informed about this either! Bathroom smell - again where ,when ,why not informing us!? Airco cost - yes it is correct ,seven Euro a day .We are having high cost of Electricity in Greece,and we are also complaining about it ! We feel very sorry that you did not give us a chance to comfort you with all our pleasure.Our aim is to assist of making the stay of our guests pleasant !
TimMountris,Thalia Deco City & Beach Hotel 的 Υπεύθυνος Ρεσεψιόν,回复了这篇点评2016年7月7日已回复
Google 翻译
Dear Easbykimble,
Thank you very much for your positive review! We are very happy you enjoyed your stay and we appreciate that you would recommend our hotel. We assure you that we are going to become even better in the future. We hope to see you again...
TimMountris,Thalia Deco City & Beach Hotel 的 Υπεύθυνος Ρεσεψιόν,回复了这篇点评2016年7月8日已回复
Google 翻译
Dear Alesia K,
Thank you very much for your amazing review! We are very happy we were able to make your stay enjoyable and we assure you that we are going to become even better in the future. We hope to see you again... :)