经济实惠的酒店,价钱还包了丰富早餐,地点近火车站很方便。唯床跟枕头都较软,睡得不太舒服。
由于疫情关系,只能每3日清理房间一次,感觉就较不卫生,但整体此酒店还很不错。更多
- 免费Wifi
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经济实惠的酒店,价钱还包了丰富早餐,地点近火车站很方便。唯床跟枕头都较软,睡得不太舒服。
由于疫情关系,只能每3日清理房间一次,感觉就较不卫生,但整体此酒店还很不错。更多
Dear Phyllisnkelvin,
I was happy to learn that you liked our breakfast and the location of the hotel. I would just like to bring to your attention that as per the company policy we are cleaning the guest room on the 3rd day, if they are staying more than 3 days but we are more than happy to clean it every day upon request as long as the room is vacated for at least 4 hours prior to clean and I am really sorry that our team member did not explained it correctly to you.
Kind Regards
Amit Purohit
Deputy General Manager
这床是我睡过最烂的。我和老婆能感觉到床垫里的弹簧,就像小时候睡过的那种破床一样。酒店的设施都很新,很干净,吃了我在汉普顿吃过的最好的早餐(我经常出差旅行),房间小但是干净方便。但是,我来之前会打电话叫他们换个床垫。
Dear Alan S,
Thank you for your review.
I am sorry to hear you did not have a comfortable stay with us due to the mattress. We appreciate your feedback and this has been passed on to look into the matter further.
Kind Regards
Beth Ross
Sales Manager
由于我的美国运通卡是那种老式刷卡形,没有芯片的,所以我使用刷卡被拒了。可这里的员工粗鲁说我的卡是刷爆了,其实我的卡是没有限制的。这里的床垫也很不舒服,这里的管理者说他们近期收到很多相关投诉,确实是因为很多房间里的床垫都太旧了。
Dear A2156HJandrewk,
Thank you for taking the time to leave a review and I am sorry to hear you of the problems you encountered during your stay.
I am sure the receptionist on duty did not mean to intentionally cause any offense and was just trying to help resolve the problem with your card.
We appreciate your feedback regarding the mattress and these have been noted for review.
Kind Regards
Beth Ross
Sales Manager
在这作为一个在这个人外出旅游工作的游客在伦敦的这里的酒店呆了两个晚上。酒店很棒,感觉我们都是这里的员工,员工都尽力在确保每个顾客住的开心。早餐很多样并且新鲜。唯一不好的是停车要穿过马路到对面的私人停车场,尽管酒店为此打了折。总的来说,这次住的不错。
Dear Zackmiester,
We are pleased you enjoyed your recent stay with us and you found the hotel and our staff accommodating.
Thank you for your review.
Warm Regards
Beth Ross
Sales Manager
我喜欢这家酒店。这儿很新,挺现代舒适。员工非常友好和乐于助人,总是面带微笑,让你感到很受欢迎。这个位置也不错,东克罗伊登站就在一分钟的步行距离远,你可以在20分钟内到达伦敦维多利亚。房间望出去的风景不是最好的,但我不觉得有谁会整天待在房间里看窗外的风景。我在这里住过,而且我一定会再回来的。
Dear pmarchie,
Thank you for your review.
I am pleased to hear your enjoy staying with us and we look forward to seeing you again soon.
Warm Regards
Beth Ross
Sales Manager