经过一天的长途跋涉我抵达了这家酒店，结果酒店告知我，虽然我已经付过钱了，在网上办理了入住，还给我这个高级会员升级了房间，但是他们现在却接待不了。他们说我可以自费去住假日酒店。这家酒店真是欺诈，不履行预定的订单，作为万豪酒店的会员也没用，因为他们压根不看重。一定别来这家酒店——反正你也住不成。
377
152
49
22
23
该点评由 英语 翻译而成。 查看原文
Dr_C_and_E
加利福尼亚橙县2016年9月8日点评通过移动设备发表
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
Tyler T，Residence Inn Portland Airport at Cascade Station 的 Front Office Manager，回复了这篇点评
回复时间：2016年9月13日
Dear Dr_C_and_E:
Thank you for taking the time to review our Residence Inn. We are glad you enjoy our location every time you are in town and hope that is a trend that continues to happen. We are glad to have a have a General Manager that not only we enjoy but, the guests enjoy as well, he settles with nothing less than going the extra distance for guest. Again, thank you for your loyalty to not only our property but, to Marriott as a company.
Best Wishes,
-Tyler
Thank you for taking the time to review our Residence Inn. We are glad you enjoy our location every time you are in town and hope that is a trend that continues to happen. We are glad to have a have a General Manager that not only we enjoy but, the guests enjoy as well, he settles with nothing less than going the extra distance for guest. Again, thank you for your loyalty to not only our property but, to Marriott as a company.
Best Wishes,
-Tyler
此回复为企业代表所写的主观评论，并不代表 Tripadvisor LLC 的观点。
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点评 (623)
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1 - 6 条点评，共 623 条
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
jeredf2013
马萨诸塞萨默维尔
2328
询问关于 Residence Inn Portland Airport at Cascade Station 的问题
感谢 jeredf2013
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TeamMarriott，Residence Inn Portland Airport at Cascade Station 的 Manager，回复了这篇点评2019年8月23日已回复
Dear jeredf2013,
Thank you for sharing your feedback with us. We sincerely apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, and we assure you we made every attempt to correct the matter. Please know we are working with our team to ensure a better outcome going forward. Again, we are very sorry for the inconvenience and do hope you will choose to book a room with us in the future.
Sincerely,
Joshua C.
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Lipadad
宾夕法尼亚Harleysville
457238
地理位置优越，有机场，有到市中心的地铁。购物中心有很多好吃的地方，步行15分钟左右就能到。在各个方面，这里都是典型的住宅客栈，但我不喜欢这里的洗浴液。安静，良好的睡眠，很好的接送服，也有非常友好的司机。我随时会再来。
询问关于 Residence Inn Portland Airport at Cascade Station 的问题
感谢 Lipadad
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TeamMarriott，Residence Inn Portland Airport at Cascade Station 的 General Manager，回复了这篇点评2019年7月19日已回复
Dear Lipadad,
Thank you for taking the time to review your stay at the Residence Inn Portland Airport at Cascade Station. Our guests frequently mention our fantastic location, and we are happy this was the highlight of your visit. It is also great to read that you were impressed with our shuttle service and your peaceful room. We appreciate your business and look forward to serving you again in the future.
Sincerely,
Joshua C.
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
shrtsassygirlyinTX
El Paso
9631
房间的空间更像公寓而不是小旅馆房间，我们很喜欢。我喜欢房间里额外布置的壁炉和厨房!即使是在深夜，当我们被锁在酒店外面的时候，前台也帮了我们很大的忙!他们工作真的很努力，让我们的旅途更加美好!
询问关于 Residence Inn Portland Airport at Cascade Station 的问题
感谢 shrtsassygirlyinTX
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TeamMarriott，Residence Inn Portland Airport at Cascade Station 的 General Manager，回复了这篇点评2019年7月3日已回复
Dear shrtsassygirlyinTX,
Thank you for your glowing review of the Residence Inn Portland Airport at Cascade Station. We are delighted you enjoyed our comfortable and well-appointed suites. We think having the extra space makes a stay with us feel more like home. We are also glad to know you liked our location nearby airport and were impressed by our attentive staff. We look forward to your next visit.
Sincerely,
Joshua C.
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
GrayP60
Scottsdale, AZ, United States
3
欢乐时光的饮料和小吃是这家酒店的一大亮点。Jordan的服务非常好，非常友好。Kimber在机场接我们时的积极态度给我们留下了很好的第一印象。感谢那里所有的工作人员让我们的居住很愉快。
询问关于 Residence Inn Portland Airport at Cascade Station 的问题
感谢 GrayP60
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TeamMarriott，Residence Inn Portland Airport at Cascade Station 的 General Manager，回复了这篇点评2019年6月17日已回复
Dear GrayP60,
Thank you for choosing to stay at the Residence Inn Portland Airport at Cascade Station. We are delighted to know you loved the delicious food we offer and our excellent staff. Our mission is to provide exceptional service every day, and based on your kind comments, we are happy our team did just that. Your kind compliments will surely be shared with them, especially with Jordon and Kimber. It was a pleasure hosting you, and we look forward to welcoming you back soon.
Sincerely,
Joshua C.
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
meltsmetal
俄勒冈塞勒姆
2612
我们非常享受在这的体验，前台的Cathleen让我们感觉宾至如归！不管去哪我们都会选择万豪酒店，旗下的Residence Inn总是我们的首选。酒店给我们免费升级到两间卧室的套房，非常特别的优待。
与这家酒店合作收集的点评
询问关于 Residence Inn Portland Airport at Cascade Station 的问题
感谢 meltsmetal
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TeamMarriott，Residence Inn Portland Airport at Cascade Station 的 General Manager，回复了这篇点评2019年5月31日已回复
Dear meltsmetal,
We are delighted you enjoyed your stay at the Residence Inn Portland Airport at Cascade Station. Thank you for taking the time to share your experience with other travelers. Our mission is to provide exceptional service every day, and we are happy our staff did just that. Your kind compliments will surely be shared with them, especially Cathleen. We value your loyalty and look forward to welcoming you again soon.
Sincerely,
Joshua C.
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Teresa M
Portland, Oregon, United States
744105
我们等第二天上午的早班飞机时再次入住这里，并在上午坐的轻轨。工作人员很友好，房间很干净。有绿色环保计划，回收桶广泛应用。我们必须早点走，所以没法品尝早餐。这是一个很棒的地方，非常感谢。
询问关于 Residence Inn Portland Airport at Cascade Station 的问题
感谢 Teresa M
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
TeamMarriott，Residence Inn Portland Airport at Cascade Station 的 General Manager，回复了这篇点评2019年5月18日已回复
Dear Teresa M,
Thank you for choosing the Residence Inn Portland Airport at Cascade Station fro your pre-flight accommodations. We are delighted you rested well in our comfortable accommodations and that our associates took great care of you. It was a pleasure having you as our guest, and we look forward to seeing you both soon.
Sincerely,
Joshua C.
General Manager
此回复为业主反馈，并不代表Tripadvisor以及其合作方的意见。