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Thank you so much for taking the time to review our hotel! We're happy that we were able to accommodate you and all of our other guests during trips to the theme park. We are under new management and ownership at the hotel, and have been working as hard as we can to ensure that all of our facilities are cleaned and up to date, and that our staff provides the courteous and professional service deserved by anyone staying with us. I'm also happy that you had a chance to enjoy our complimentary breakfast while you were here. We can't wait to see you back again on your next trip to the Hershey area!
Hi Earle o,
Thank you for choosing our brand and going out of your way to leave us your insights. It is regretful to know that you have rated our sleep quality three stars. Your comment will help us address this area of concern. Glad to hear that you have rated us four stars in service and cleanliness.
We aim to provide a better and memorable experience to our valued guest. Thank you for your patronage and we hope we get the pleasure of hosting you on your next visit in the area.
Thank you so much for taking the time to review our hotel. We were absolutely thrilled to have you as our guest for the evening, and were more than happy to share the new year with you! We have several updates and renovations planned and underway, and would love for you to come back and see us when we finish so that we can wow you with the difference. Have a fantastic day!
Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you found the cleanliness and the comfort of the room at par and acknowledged the great service received from our housekeeping staff. However, please accept our apologies for falling short of your expectations with the level of service received from the Front Desk. Please know that this is not reflective of our high standards. Your comments are highly valuable to us and have already forwarded this to the hotel management as this will assist us in our continuous efforts to maintain and improve the service level we aim for.
Once again, thank you for staying with us. We hope that you will give us another opportunity to pamper you with exceptional service and accommodation on your next visit.