Thank you for noting our great service despite being underwhelmed with your visit overall. We have not had any reports of phone charger gone missing. I'm very sorry about the maintenance issues that you experienced during your stay. I appreciate you bringing these issues to our attention and I apologize for the frustration they caused. It is feedback like yours which allows us to impact future guest stays. We hope that you will reconsider a return visit.
We are delighted to hear that you enjoyed your weekend out. I'm glad our fun location and amenities made for a relaxing weekend. Thank you for choosing us.
We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area.
Dear Gj O,
I'm very sorry for your poor experience at our hotel over the weekend. We want all our guests to enjoy their visit, so I regret that we left you with a poor impression. We value your feedback and hope to have the opportunity to provide you with a pleasant experience in the future. Thank you for your time in reviewing our hotel.
Welcome back! Thank you for sharing your kind review with us and other travelers. I’m glad you enjoy our great location and comfortable accommodations. It’s encouraging to hear that our hard work is affecting the guest experience. We are humbled to be your hotel of choice in the area.
With our comfortable accommodations and convenient location, we’re delighted to play the role of being a home-away-from-home for many travelers of the King of Prussia area. It was wonderful to know that you enjoyed our welcoming atmosphere, as well as the quiet ambiance which afforded you the perfect environment for a great night of rest! We will be sure to pass on your kind compliments to our team, especially the staff at T. Burke's, and hope that you will settle in with us again so we can strive to earn that fifth star.
The Team at DoubleTree Valley Forge