我在这里住过很多次了,并认为这是哥伦比亚最好的一个酒店。 我们到达酒店的时候,他们告诉我们说他们已经超额预订了（是提前预订的）,而且也没有我们的房间了。 我们在哥伦比亚参加一个家庭婚礼，其他参加婚礼派对的人也住在那里； 所以这是非常令人失望,还是去别的地方吧。
Dear Lee G,
Thank you for your review of our Hilton Columbia Center. We are very sorry we were unable to accommodate you during your recent trip to Columbia. We know this experience was frustrating and I can only imagine how difficult this was for you. Please give us a call at the hotel at your convenience so we can make this right for you. We would love to welcome you back in the near future. Thank you.
Thank you for the 5 STAR REVIEW on our property in the Hilton Columbia Center! We appreciate the positive words about our staff, hotel and our services that we do offer for our guests! We appreciate your loyalty to the Hilton and glad to make your stay right for you and your loved ones. Thank you for choosing the Hilton Columbia Center as your home away from home! We hope to see again soon for your future stays!