Thank you for your feedback George R, and I apologize your room was warm and you were upset with the fees. Our engineering team was able to repair the heating issue and I’m sorry we did not catch it before you arrived. Being located right next to the Rushmore Plaza Civic Centre we have the benefit of being right next door to many great events, unfortunately in the past this has also caused issues with our guests not being able to find a convenient parking space right next to the hotel. The new parking fee helps us to secure parking for our guests to make their stay easier and more convenient. We will continue to work with our reservations agents and front desk agents to make sure these fees are clearly explained.