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附近酒店
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1 - 6 条点评,共 484 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月24日的点评 通过移动设备发表

我们要去拉什莫尔山,所以要找酒店在途中待一个晚上。我们发现MainStay这家酒店有很好的评价和很高的评分。我们那个房间最好的一点是有高的天花板,这样我们没感觉到压抑。还有房间很大,足以轻易舒适地容纳6个人。上高速公路很便捷,大概40分钟就能到拉什莫尔山。距离不到5分钟车程的购物中心里有好几家餐厅。35美元一个晚上,没有比这更好的了。

感谢 monrabdog
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Waylon P,MainStay Suites Rapid City 的 Front Office Manager,回复了这篇点评2019年1月25日已回复
Google 翻译

Dear monrabdog,

Thank you for choosing to stay at our hotel. We're delighted to hear you enjoyed your stay with us and your trip was a very memorable experience. We're also glad that we were able to accommodate you well. If you come back to the area, please consider staying with us again. Thank you for your review.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年12月17日的点评

客房干净舒适,工作人员彬彬有礼,知识渊博。 前台的人愿意帮我想出一个适合年龄的三岁儿童娱乐的办法。 唯一的缺点是泳池房没有热水浴缸。

与这家酒店合作收集的点评
感谢 OnAir13159237691
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Waylon P,MainStay Suites Rapid City 的 Front Office Manager,回复了这篇点评2018年12月18日已回复
Google 翻译

Dear OnAir13159237691,

Thank you for choosing to stay at our hotel. We're pleased to hear our staff were able to help you with your needs and ideas of entertainment for your child. If you come back again, please consider another stay. Thank you for your review.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月10日的点评

令人尴尬的房间设置。必须关浴室门才能下床。房间里只有一把椅子(一张写字椅)。浴缸非常滑,浴缸底部没有防滑垫。厨房台面和水槽上方的通气罩有撞到头的危险。

感谢 ColoradoCC
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Lydia F,MainStay Suites Rapid City 的 Manager,回复了这篇点评2018年10月10日已回复
Google 翻译

Dear ColoradoCC,

Thank you for choosing to stay at our hotel. We’re sorry to hear that you weren’t comfortable during your stay with us. The room setup is in place because we’re an extended stay hotel. The vent above the cook surface is low enough to catch any steam coming from food being cooked; however, there is enough view to be able to see what is being cooked. Also, all of our bathtubs have a handle in the wall and a non-slip surface built in and that is inspected on a daily basis to ensure all of our guests are safe when using the bathtub. Next, between the bed and the bathroom, the door opens on the inside to ensure easy access to the bathroom and it’s not near the bed. Again, we’d like to apologize for not being able to meet your expectations. Thank you for your review.

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2018年9月21日的点评 通过移动设备发表

很棒的房间,非常安静。床很舒服。浴室里有很好的毛巾。早餐很好,有很多选择。这家酒店至少应该有3星半的评级。我们感觉非常惊喜。

感谢 Anne K
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Jerica L,MainStay Suites Rapid City 的 Manager,回复了这篇点评2018年9月23日已回复
Google 翻译

Dear Anne K,

Thank you for choosing to stay at our hotel. We're glad to hear you've had a pleasant experience with us. We will continue to strive to prove excellent service, as we're also pleased to hear the bed was comfortable, bathroom was stocked well for you and the breakfast satisfied you and your party. Should you happen to come back to the area, please do consider another stay with us. Thank you for your review.

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2018年8月21日的点评

除了肯齐和四楼的保洁人员,这家酒店是我们多年来在客户服务方面经历过最糟糕的一次。酒店总经理傲慢无礼,女前台主管粗鲁凶悍,早餐服务异常差劲。我建议您订一间一楼的房间,因为在我们停留超过2周的时间里,这栋楼的唯一一部电梯一直维修。有很多次我们不得不选择走楼梯来确保安全。(我们住在4楼,可是费了不少劲)。我们经常旅行。非常令人沮丧的是,我们花了这么多钱住在所谓的“优质”酒店,却有如此负面的体验。下次,我建议大家住别的酒店,或者住更贵的酒店,以避免这种情况的发生。

与这家酒店合作收集的点评
感谢 LoriT1390
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Jerica L,MainStay Suites Rapid City 的 Manager,回复了这篇点评2018年8月23日已回复
Google 翻译

Dear Lori T,

Allow me to apologize for the experience you encountered during your stay. I am very sorry to hear you would have been met with any negativity from our staff. I apologize for any inconvenience you were caused due the staff or for the use of our elevator.

I have shared your feedback with our staff so we treat these situations differently in the future. Again, I apologize for any inconvenience you were caused.

I hope you will stay with us again so we may provide you with the exceptional stay you deserve.

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年7月19日的点评 通过移动设备发表

我们预定这家酒店是因为它的位置和厨房。它的地理位置很棒,到Rushmore, Badlands, Devil’s tower都很方便。房间宽敞,足够容下我们5个人。厨房是很棒的选择,有两个炉头,一个不错的冰箱,盘子,壶,平底锅等等。洗碗机很不错,冰箱的冰对一日游很有帮助。缺点是,我们的房间wifi一直不好用,客厅里的wifi时好时坏。泳池总体很不错,但是水很凉(甚至对孩子来说),而且还没有浴缸。我们知道这里没有浴缸或者桑念,这个可以接受。孩子们热好身后就会来一次很疯狂的游泳。

感谢 wsb_bwhntr
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Jerica L,MainStay Suites Rapid City 的 Manager,回复了这篇点评2018年7月21日已回复
Google 翻译

Dear wsb_bwhntr,

Thank you for your review. We're glad the Kitchenette worked well for your stay. I aplogize for the WiFi issues. We are currently working on that.

Again, thank you for your review and we hope stay with us again in the future.

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