我们自行租车才到达, 到了饭店已经很晚了, 服务员很友善, 房间还算舒适 干净, 早餐也算丰盛, 有机会来还可以再选择住在这里。
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我们自行租车才到达, 到了饭店已经很晚了, 服务员很友善, 房间还算舒适 干净, 早餐也算丰盛, 有机会来还可以再选择住在这里。
虽然这酒店有点偏僻,但这酒店环境干净,而且经营得很好,还有着非常出色的员工和丰富的设施设备。酒店房间在大小上要比一般水平好,而且装饰装修得很漂亮。酒店早餐的品种很丰富,而且还有个酒吧间,这可真是个超棒的额外设施。
On behalf of the entire team at Hyatt Place Dallas/Garland/Richardson, I would like to personally thank you for your very kind feedback. I look forward to the opportunity of welcoming you back in the future and will be sure to share your comments with the entire team!
没有任何问题,服务很棒。酒店就在高速公路边,有许多餐馆和商店。马路对面就有一家大商场。离达拉斯市中心也不远。交通方便。游泳池很赞。早餐味道好、种类多。
Dear Traveler,
Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Hyatt Place Dallas / Garland / Richardson and we hope to see you again very soon for your next stay in Dallas!
Sincerely,
Steven Shanks, General Manager
很喜欢这家酒店,房间很大很舒服。早餐也不错。唯一的问题是1号电梯有点吓人,声音很大而且快到六楼的时候会震动。除了这个我们度过了愉快的时光!员工非常友好。我们一定会再来住的!
Dear Traveler,
Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Hyatt Place Dallas / Garland / Richardson and we hope to see you again very soon for your next stay in Dallas!
Sincerely,
Steven Shanks, General Manager
总之还是喜欢这一次用餐经历的,但是让我感觉有些失望的是,我花了大概12美元,但是在这里的经历却和麦当劳没有太大的差别,这里的床比一般的床要小很多,每一次来换床单的时候,这里的弹簧都会一直在晃动,如果坐在一个角上的位置另一个角就会翘起来。
Dear Traveler,
Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed your overall experience. I reviewed your comments regarding your stay with us at the Hyatt Place Dallas / Garland / Richardson. As a management team, we take all comments seriously and share them with our staff. I do apologize for the bedding and the restaurant pricing. Your comments have been shared with our team to address the issue. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service.
Sincerely,
Steven Shanks, General Manager
现在是12点19分。半小时前躺下来,有一种可怕的声音回荡在床和房间里。如果开着电视机就听不到声音。我住在靠近高速路这一侧的酒店,四楼。看了一下酒店结构没什么异常情况。也许是屋顶的问题。于是我打电话给前台,他们说他们无法提供任何帮助,那时候没有其他房间了。我打电话预定,却说有其他房间。我以后再也不会来这家酒店了,因为有个女人说我像坏人。酒店也没给我退钱。原计划我在这里住四个晚上,我应该会换家酒店。如果你住这里,祝你好运吧。
Dear Dan M,
Im very sorry for the level of service that you received while staying at the Hyatt Place Dallas / Garland / Richardson. Our goal is to provide top notch customer service and we obviously fell short during your experience. If you would like to discuss further please fell free to give me a call at 972-414-3500.
Thank you,
Steven Shanks, General Manager