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1 - 6 条点评,共 960 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
1周前点评 通过移动设备发表

十分感谢Alba提供的服务,我们在舒适的环境中享用了美餐,特别感谢周到服务,她本人也很敬业,很赞。

感谢 NavinSarda
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,DoubleTree by Hilton Hotel & Suites Houston by the Galleria 的 Manager,回复了这篇点评回复时间:1周前
Google 翻译

Hello Navin,

Thank you for reaching out and sharing your appreciation of Alba’s exceptional service. It warms our hearts to read that her welcoming spirit allowed you to start your day off on the right foot, and we will share and celebrate your kind words with Alba and the rest of our team members. We look forward to providing you with many more exceptional experiences in the years to come and invite you to visit again next time you are in Houston.

All the best,
The DoubleTree Team

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3周前点评

期待再次回来。休斯顿有很多景点要看。前台非常全面地处理我们的所有需求,从使用媒体设备、一些设施、到早餐和酒吧。我打算下次私人旅行带家人来这里。

与这家酒店合作收集的点评
感谢 clarencedollison
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,DoubleTree by Hilton Hotel & Suites Houston by the Galleria 的 Manager,回复了这篇点评回复时间:3周前
Google 翻译

Hi Clarence,

It is wonderful to read that your time in Houston captured your heart and that you plan to return again to spend some time exploring the sights with your family. We are delighted that our team’s friendly and helpful service allowed you to make the most of your trip, and we look forward to welcoming you and yours for a fun vacation in our great city soon.

All the best,
The DoubleTree Team

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2018年10月5日的点评 通过移动设备发表

我住的这家酒店很不错。Josh非常有帮助,酒店员工对我们都很好,大堂的人们都很棒,每个人都很好。我点了一些玉米片和甜点,非常棒。我会向我的朋友们推荐这里的。

感谢 malliks04
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,DoubleTree by Hilton Hotel & Suites Houston by the Galleria 的 Manager,回复了这篇点评回复时间:2018年10月9日
Google 翻译

We are delighted to read that our friendly service made for an enjoyable and memorable stay. As you noted, Josh takes great pride in ensuring that our guests receive the same attentive service when dining in as they would when out on the town, and we are glad his helpful nature left you impressed. We thank you for sharing your recommendation of the DoubleTree Houston by the Galleria to your fellow travelers, and we look forward to seeing you again soon.

All the best,
The DoubleTree Team

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2018年9月13日的点评

对于出差的人来说,这间酒店的地理位置很好,它位于Galleria购物商场附近,有一些高端餐饮可以选择。酒店的房间非常宽敞,设备齐全,整个酒店都非常干净。通常来说一些北美酒店餐厅的菜单都很糟糕,但这里的菜品很丰盛,与入住体验相得益彰。工作人员超棒的!

感谢 Gran_G
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
hotel_mgmt_team_365,DoubleTree by Hilton Hotel & Suites Houston by the Galleria 的 Manager,回复了这篇点评回复时间:2018年9月13日
Google 翻译

We are delighted to learn that our friendly staff and well-appointed rooms made you feel right at home during your time in Houston. As you shared, our Uptown location across from the Galleria Mall and easy access to the highways is well suited for business travelers, and we are happy to read that you found it ideal for your visit. Our on-site restaurant offers a Full-American Breakfast Buffet and serves a variety of salads, sandwiches, entrees and for lunch and dinner. We also offer a lighter menu at our lobby bar and provide in-room dining from 6:30 am to 11:00 pm. If you prefer to dine out, our staff at the front desk is available around the clock to help you choose from the many restaurants just steps from our door and assist you in planning the perfect evening on the town. We thank you for sharing your feedback and invite you to visit again next time you are in the area.

All the best,
The DoubleTree Houston

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2018年8月23日的点评

我们的第一间房空调系统有问题,整晚都咔哒咔哒地响。第二天我换了房,但那间没热水。维修人员很快来解决了问题,但那晚我又没热水了。早上有了热水,但几小时后就没了。

与 DoubleTree by Hilton 合作收集的点评
感谢 Discover6105
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,DoubleTree by Hilton Hotel & Suites Houston by the Galleria 的 Manager,回复了这篇点评回复时间:2018年8月24日
Google 翻译

Thank you for joining us in Houston and for sharing your feedback. We appreciate that you addressed your concerns regarding the air conditioner with our front desk staff so that we could accommodate you in a quiet room and allow our engineering team to fix the unit. Our hot water is heated by an instant boiler system, so while we never run out of hot water, it can take several minutes to travel to your room during periods of slower use. We do apologize that your stay fell short of perfect and ask that you please reach out to us at wecare@dtsuites.com if there is anything we can do to assist you at this time. We thank you again for being our guest, and we hope to have another chance to win you over with a flawless experience in the future.

All the best,
The DoubleTree Team

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2018年8月17日的点评 通过移动设备发表

丹尼尔和克里斯蒂娜,还有其他可爱而专业的员工,让我和家人们都念念不忘。为此我不得不延长一个星期,因为我觉得和他们在一起真的太舒服了,也非常安全。迫不及待地想能再来这里。

感谢 Michael A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,DoubleTree by Hilton Hotel & Suites Houston by the Galleria 的 Manager,回复了这篇点评回复时间:2018年8月20日
Google 翻译

Hello Michael,

It was a pleasure to welcome you and yours to the DoubleTree Houston by the Galleria, and we were elated to learn that you were so impressed by our friendly and helpful staff that you extended your stay for another week. As you discovered, Daniel and Christina are shining stars in a constellation on many on our team, and they were delighted to learn of your kind words and asked that we extend their appreciation. We hope you will think of us as your Houston “home” and visit whenever you are in the area.

All the best,
The DoubleTree Team

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