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1 - 6 条点评,共 932 条
2019年8月8日的点评 通过移动设备发表

翻新过后的饭店很整洁。
窗外景色还不错。
空调声音还是很大。
地理位置很好,邻近商场。
沙发很硬不舒服,但床很舒适。
浴室只有淋浴间,淋浴间偏小。

感谢 Iris4Lai
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
MarkW8290,The Westin Oaks Houston At The Galleria 的 General Manager,回复了这篇点评2019年8月9日已回复
Google 翻译

Thank you for sharing your feedback, I was delighted to read that you enjoyed the newly renovated rooms and appreciated the convenience of being attached to the Galleria.

Glad to read that you enjoyed the Heavenly Bed, we get a great many very positive comments about the beds, many guests say its the best nights sleep they have had a in a long time..

I hope we'll see you back at the hotel very soon..

Be Well

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年12月16日的点评

我们巡游回来,在这家酒店住了一晚。房间很大,床也很大,酒店的宣传屏就在购物中心商城上。我会推荐这家酒店,给那些不想住在机场或市区附近的人们。从酒店出来的购物中心入口处有一家不错的餐馆。从酒店到乔治·布什景点打车大约需要25分钟。

感谢 Ian M
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
Daisy M,The Westin Oaks Houston At The Galleria 的 Westin Experience Specialist,回复了这篇点评2017年12月18日已回复
Google 翻译

Greetings WalleyGog,

I am excited to know you enjoyed your stay with us! Our convenient location in the mall definitely adds value to a visit in Houston and feel delighted to know our team made you feel at home on this occasion.

We are currently undergoing renovations for our guest rooms and we are confident our upcoming changes will exceed your expectations. We hope to see you soon on your next trip to the area.

Be well,

Daisy M.
Westin Experience Specialist
The Westin Galleria Houston

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月22日的点评 通过移动设备发表

这是我第一次去休斯顿,有人向我推荐了这家酒店。我被告知的是,它位于一个非常安全的商业区。我不能去购物中心,但他们说那是巨大的。有很多餐馆。酒店正在翻修,所以很吵,有一个工人在我的窗户外面做一些工作,所以一点隐私都没有。装修是有道理的,因为房间都很旧,浴室和其他的威斯汀相比,它很旧,而且光线很暗,所以我不得不走出浴室来化妆。床很舒服,服务也很好。有一个健身房,我没有去,但看起来很好。我一定要再去那家酒店。

感谢 Adricisca
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Mark W,The Westin Oaks Houston At The Galleria 的 General Manager,回复了这篇点评2017年11月24日已回复
Google 翻译

Greetings Adricisca; Thank You for finding the time to post your comments, I was pleased to read that you enjoyed your overall visit and that you plan to return to the hotel soon. The hotel is indeed in the midst of an extensive renovation of the guestrooms. The renovation project started in November and we anticipate to be able to introduce our first floors of completed guestrooms in late December.( They are gorgeous!). The renovations of the guestrooms is an extensive one which will also see a complete transformation of the existing bathrooms. We are adding walk-in showers to 75% of our existing rooms and will be featuring the Westin Heavenly Shower and Westin Heavenly Mirror in all our bathrooms, these new mirrors will provide a dramatic improvement to the overall lighting levels in the bathroom. I do hope we'll see you back soon to be able experience the transformation first hand.

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2017年5月8日的点评 通过移动设备发表

这家酒店正在显示出它的年龄。空调声音很大,正吹在你的脸上。浴缸正在向下脱落。地毯闻起来有发霉的味道。更不用说现在出现了好多更新的酒店。在这家酒店翻新之前,我不会再来住了。

感谢 lynncove
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Daisy M,The Westin Oaks Houston At The Galleria 的 Westin Experience Specialist,回复了这篇点评2017年5月9日已回复
Google 翻译

Greetings lynncove,

We appreciate your comments on this recent stay at the Westin Oaks Houston. On behalf of our staff, I truly apologize for the multiple inconveniences that tainted a refreshing experience. From the AC noise to the bathtub upkeep, this was certainly not what we envisioned for you. As you have mentioned, we will begin renovations later this year and hope we are honored to welcome you once again.

Warm regards,

Daisy M.
Westin Experience Specialist
The Westin Oaks Houston at the Galleria

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2017年3月14日的点评

和Valet待在一起很随和。 检查被卡。 如果你有一个可怕的经历,你会感激一个有良好礼貌的人,使检查容易(因为它应该总是在一个完美的世界)。 房间干净,令人惊讶的是大,仅仅计划2间大床房。 旅行大小的肥皂和洗发水和带有清新的柑橘味的护发素。 我一定会再留在这里。

感谢 yogaveillon
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Daisy M,The Westin Oaks Houston At The Galleria 的 Westin Experience Specialist,回复了这篇点评2017年3月30日已回复
Google 翻译

Greetings Meredith V,

Thank you for taking the time to review our property. I am delighted to know our in-room amenities and valet staff elevated your stay! As you have mentioned, a rapid service is always appreciated and we take pride in this. We value your insight and hope your travels bring you back to our property once again.

Warm regards,

Daisy M.
Westin Experience Specialist
The Westin Oaks Houston at the Galleria

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2017年2月21日的点评 通过移动设备发表

噪音从未停止。这家酒店一点都不隔音。门开关的声音,一些不断敲击的声音,很大的噪音和街上的噪音,如果你想睡觉,我不会向你推荐这里。尽量远离电梯。

感谢 Kennedy H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Daisy M,The Westin Oaks Houston At The Galleria 的 Westin Experience Specialist,回复了这篇点评2017年2月24日已回复
Google 翻译

Greetings Kennedy H,

Thank you for providing your valuable candor on this recent stay at the Westin Oaks Houston. I sincerely apologize your tranquility was obstructed by continuous noise from the surrounded areas. As part of the Westin experience, we strive to maintain a restful sleep but regret to know this was not the case. If your travels bring you back to our city, we would be delighted to welcome you once more and provide a truly renewed experience.

Warm regards,

Daisy M.
Westin Experience Specialist
The Westin Oaks Houston

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