Dear Guest, I was surprised in seeing your Review on trip advisor once our Air-condition systems are brand new and malfunctions not face in any other guest that came after or before of you in any of our suites. In any case I apologize for any inconvenience caused during your stay with us. I remain at your disposal any time you need it. Kind regards, Paulo Kardaras
Dear Mr. Ismail, It was a pleasure having you here with us. Thank you so much for your excellent review. I look forward in seeing you again soon. I will be always at your disposal. Warmest regards, Paulo Kardaras