Hi agoil,
Thank you for leaving us your review and for making us a part of your holiday here in Bali. We are grateful that you chose the Holiday Inn.
We're all about ensuring our guests get to experience the joy of great holidays together, agoil. Though it made me smile that we've no let you down with our rooms and location, I'm sorry that it was otherwise with the breakfast options. I understand that we came in short in pleasing your appetite with the current options and the need to add more vegetable options. I can imagine that this got your day start on the wrong foot.
Don't worry, I took the necessary steps to ensure our management gets to read your post and be talked upon all concerned staff. We may not have been our best on this trip but I'm positive to end this with a 5-stars on your next stay. Thank you for taking the time to let us know about your stay with us.
Kind regards,
Frank A.
Case Manager
IHGService