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“不错,但还有些不足”

茉莉芳香大厦
图班排名第1 (共12家水疗与养生)
类型: SPA, 水疗与养生
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建议游览时间: 2-3 小时
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年3月6日点评

接机服务很好,尤其刚到巴厘岛的前几天还不认识路。理疗师话不多,不过挺好我也没想要聊天。按摩、去身体角质以及头发spa都非常赞,但不推荐面部按摩。不确定他们用的产品是什么,而且理疗师不是很擅长。淋浴设备不错,挺干净得。小贴士:可以提前约定机场接机服务,直接去做按摩,做完再送到酒店,没有另外的费用。反之亦可。

感谢 ZAR0602
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.za 查看原文
Jasmine Bali S,茉莉芳香大厦 的 General Manager,回复了这篇点评回复时间:2015年3月12日
Google 翻译

Dear
ZAR0602

Thank you for taking the time to share your experience on TripAdvisor

We are delighted to read that we were able to provide you with the true experience at Jasmine Aromatic House and we appreciate your kind comments regarding the facilities as well as the service you received from our dedicated team.

Actually we had standard regulation to handling of our customer, to maintain the comfort of the guests who were enjoying a treatment. The therapists can’t talked too much with them, only speak needed as our standards has been specified.
Regarding of the product of the Face Spa, we using Indonesian natural product.

Thank you for your feedback. That it will motivate us even more to keep delivering the best service. We very much looking forward to welcoming you back to Jasmine Aromatic House in the near future.

Kind regards
Arum Lestari
General Manager

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4 - 8 条点评,共 76 条

点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年2月1日点评

茉莉水疗是个安静的好地方,但按摩师只是想着能跟顾客交流而她没有在完成按摩后提供给顾客洗澡的地方,按摩油弄得皮肤黏黏的。所有在巴厘的水疗都为顾客按摩后提供一个地方冲淋浴,因为他们想让顾客在按摩后感觉清爽。这是我第一次有这样的体验,服务不是很好,因为用了油按摩没有淋浴身上黏糊糊的,非常令人失望:(

感谢 Dewibusy21
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Jasmine Bali S,茉莉芳香大厦 的 General Manager,回复了这篇点评回复时间:2015年2月8日
Google 翻译

Dear
Dewibusy21

Thank you for taking the time to share your experience on TripAdvisor and noted that Jasmine Spa was nice and quiet. In regard of your review about shower after treatment, we are provide shower room out of our spa room, and all of our customer can take a shower before or after spa treatment. We are apologize about the communicate with our therapist, that make a bit miss communication about our facilities (shower room)

We have conduct immediate retraining with the team members to ensure our standards are being meet and all guests experience is flawless.

Once again, thank you for your feedback and we appreciate your comment to be used for future improvement.

Kind regards
Arum Lestari
General Manager

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2015年1月5日点评

非常普通的一次按摩体验,与Ubud Spa相比很不值。这里的员工不够专业(无论是环境还是服务)。糟糕的面部护理,这里的产品非常廉价,让我们两个都觉得很疼。按的力气过大,好像他们仍在做足底按摩一样。我最后不得不要求使用自己的化妆水和面霜。我在巴厘岛的最后一次水疗是个大败笔。

感谢 EchoZJ
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Jasmine Bali S,茉莉芳香大厦 的 General Manager,回复了这篇点评回复时间:2015年1月16日
Google 翻译

Dear
Echo ZJ

Thank you for your review, it is really disappointing to know that your recent experience did not meet your expectations. Regarding of the product we used for Face Spa, we have done checked about it, we concern on quality of product to keep our standard. We are apologize for the inconvenience that our product is not compatible with your skin. We have already conducted more intensive training with the team members to ensure our standards are being meet and all guests experience is flawless.

Once again, thank you for choosing Jasmine Aromatic House. Your valuable feedback has been highlighted for our improvements on product and service standard. We hope will have the opportunity to welcome you back again for another experience.

Kind regards
Arum Lestari
General Manager

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2018年8月5日点评 通过移动设备发表

此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。
Arum L,茉莉芳香大厦 的 General Manager,回复了这篇点评回复时间:2018年8月6日
Google 翻译

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