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显示较少在这家酒店过的很开心,我们住了优惠房,我推荐这里!很好的景色,很棒的食物!!这个假期唯一让我失望的酒店前台接待,我们办理入住等了45分钟,我认为这样好的时光,这样的价格很便宜。天气很好,没有雨!
Dear Kakadunlop,
First we want to thank you for having chosen the H10 Conquistador to enjoy your holiday and for the comment you made about your stay.
We are delighted you loved our Privilege Package, which we strive to ensure is perfect for you, we are glad that you took up the option available and enjoyed the services it offered.
We are looking forward your second visit.
Kindest regards from H10 Conquistador's Team!
这家酒店的一切都很棒,周末住在这里真是一种非常美妙的体验,这里的服务生既友好又有礼貌,餐厅的饭菜也很丰富,一定要强烈推荐这家酒店给家人和朋友们,我下次一定还要再来。
Dear Peter W,
Thanks for your kindly words concerning your recent stay at the H10 Conquistador.
We strongly appreciate all your comments related to our whole staffs, which encourage us to keep on working in order to improve our services and achieve our aim, offer the best quality of service.
We are looking forward your next visit.
Kindest regards from H10 Conquistador's Team!
会到征服者酒店,这所超级友好的酒店。房间非常棒,在酒店外面有三家餐厅可供选择。在晚上贵宾区有很多冷藏的东西提供给孩子,爸爸妈妈以及老人。我们很快还会回来的,再次感谢这里为我们提供了高质量的假期。
Dear Robinson1969,
Thank you to post your review about your experience during your recent stay at the H10 Conquistador.
We are very pleased to have met your expectations once again; there is nothing more important to us than a satisfied and happy customer.
We are delighted to welcome you back soon.
Kindest regards from H10 Conquistador's Team!
这家酒店很棒!无可挑剔,泳池很赞,日光浴浴床很多。提供的食物也很赞,在这儿住的这些日子我绝对长胖了。唯一的小缺点就是衣柜/抽屉空间略小。强烈推荐这家酒店,希望有一天能再入住,希望那时自己能说一点西班牙语了~
Dear SamH080,
We thank you and appreciate the time you have taken to leave us a new review, this helps us to meet our main goal; to ensure all guests have a relaxing and enjoyable holiday and improve our services.
We are glad to know you had enjoyed our hotel, the services and facilities.
We are looking forward to welcome you back.
Kindest regards from H10 Conquistador's Team!
我们4月份的时候在征服者酒店呆了一星期。刚到的时候,接待处就给我们留下了深刻的印象。入住登记非常快速,还给我们讲解了所有的服务。我们订了一个小套房,等我们到房间的时候有些微的失望。是“不错”,但是预先在网上看了房间才预定的,我想,我期待好一点的。然而,一整个星期,我们很少呆在房间里面,总之,我们对酒店部分印象深刻。自助餐馆提供的保质保量的早餐非常不错--早中晚三餐都是。餐馆和酒吧的服务员及其服务都很不错,非常友好热情。酒店位置极好,非常适合出去玩,以及游览整个度假村。
Dear Jacqueline C,
We thank you your review about your experience in our hotel on TripAdvisor.
We are glad to know that you have enjoyed your holiday due to the location, the reception area and services, the choice of food, the restaurant and bar, and especially our staff.
We hope to see you again.
Kindest regards from H10 Conquistador's Team!
这发生在一个单身派对上。大概晚上7点左右,2人身穿“波拉特泳衣”。游泳池里的人很少。每个人都开始鼓掌和欢笑。氛围不错。就连酒店的工作人员也和他们合影留念。突然出现了一位经理带着一些保安,他们把派对的人驱赶出了酒店。我也不认为一个“波拉特泳衣”有悖于“好礼仪”,更不能等同于老妇女不戴胸罩或露屁股游泳,或者不等同于男人全身满脸都是一些丑陋的纹身,正因为如此,只有超过50%左右的普通客人选择入住这家酒店。
Dear Bruno S,
We should publish the pictures other guests have sent us about your behaviour during your stay at this hotel. You were a group of 10 celebrating a bachelors party. We have had many other similar groups doing this in our hotel and we have never expelled anyone. If other guests feel insulted and disgusted by your bahaviour we have to take action. First, our Public Relations lady asked you to stop the grotesc exhibition by the pool at 8 PM. Right at that time many guests were having dinner while some of your group members were showing off in a unappropiate mankini. Also the daily Minidisco for children takes place right at this place. Other trouble guests usually inmediatelly stop whatever they are doing and go to their rooms when we asked to do so. Your group instead of beeing sorry and dissappearing inmediately, ignored our staff member and made her feel harassed. We thought that you were reasonable, young adults in the mid 30s, with a decent social status, as you reminded us all the time after all this incident happended. You said you were layers, doctors, important entrepeneurs from Lisbon. etc.
The following information is published next to reception:
This establishment reserves the right of admission.
Entry and/or stay in this establishment is prohibited to any person who:
• Shows symptoms of having consumed alcohol.
• Carries any object likely to cause damage to people or things.
• Carries or consumes any type of drugs or psychotropic substances.
• Evidences lack of personal hygiene.
• Has been expelled previously from the establishment by inappropriate behaviour.
• Does not conform of the standards of behaviour and internal regulations established by the establishment.
• Causes or incites any disorder in the establishment.
• Has an uncontrolled behaviour that disturbs other customers and/or employees of the establishment.
• Insults and/or disrespects any worker from the establishment.
• Is not registered as a client or has NOT a confirmed reservation.
You made a mistake and we expected that you had enough education and manners but instead you are still talking and writing like you did the right thing and trying to confuse other internet users. We did not refuse to give you any complaint sheet. We gave you one for the group because we do not have one for each guest in the house. Finally you all wrote the same thing. Tha law in Spain gives us this possibility. We called the Police because you did not want to leave the premises.
However, do not think that the people that work in this hotel do not like to party. The difference is that once someone of the staff ask you to stop your bahaviour because you are doing something wrong, a normal person should recognize his error, have respect for other guests and staff members, be sorry and stop inmediatelly. We have many written complaints of other guests about your behaiour. We are a familiar hotel and we were probably not the right choice for your plans. We always manage for the mayority of our guests. You should seriously reconsider about what you and your friends did here. You are all intelligent young men and I am sure that you will finally accept that you could have avoided to force us to take such a decision.