劳丽的欢迎很热情!(后来她也给我们提供了很多帮助,比如说在另外一家BW帮我们订房)房间在底层,非常好的位置。大床和步入式淋浴房非常好,游泳池是干净的。房间前的2把椅子给了看日落的好地方。在底层房间唯一的问题是,你的邻居在楼上可以制造很多噪音。早餐有点拥挤,但种类丰富。更多
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劳丽的欢迎很热情!(后来她也给我们提供了很多帮助,比如说在另外一家BW帮我们订房)房间在底层,非常好的位置。大床和步入式淋浴房非常好,游泳池是干净的。房间前的2把椅子给了看日落的好地方。在底层房间唯一的问题是,你的邻居在楼上可以制造很多噪音。早餐有点拥挤,但种类丰富。更多
显示较少Thank you for mentioning Laurie! She is a gem and in known for treating guests like long-time friends. She’ll be pleased to know you had nice things to say about her. I’m also glad to hear you enjoyed the pool, complimentary breakfast and overall ambiance of our hotel. Don’t hesitate to reach out if there is ever a noise issue. We’ll quickly work to quiet it’s source. We look forward to seeing you again the next time you’re in Kanab, and until then-- happy travels!
Best,
Ed, GM
工作人员非常乐于助人,很友好。我们住得很愉快。我们会再留下来。我们把夹克忘在早餐区了。我们第二天打电话过来,他们寄送到我们的地址了。肯定会推荐我的朋友住那里的。
Greetings, and thank you for your recent stay with us! I’m so happy we were able to locate and return your pillow! Our staff understands the importance of being reunited with sentimental belongings when left by accident, and we do all we can to help in a situation such as yours. I’m glad we were successful! Please come see us again the next time you are in El Paso, and in the meantime-- we wish you continued and safe travels! Have an amazing summer!
Best,
Geniel Spencer,
General Manager
我住过许多最好的西方酒店。这是个美丽的地方,工作人员是真正的能帮上忙和友好的。早餐的选择非常棒,各类繁多。在早餐区工作的苏珊表现非常棒!一定要向她介绍你自己。
Autumn Greetings! Thank you for the lovely review of your stay. It’s our pleasure to hosts visitors to beautiful Kanab and we’re happy to know your experience reflected this. I’ll be sure to let Susan know she was mentioned so kindly. She is a gem! Please come and visit us again soon. Remember, the best rates are found when booking with us direct. Safe travels!
Sincerely,
Geniel Spencer,
General Manager
我们顺利地入住这里,他给我们分配了一个大房间,房间里有大床,漂亮的家具,快速的互联网,很大很干净的浴室,大量的毛巾和洗漱用品。这里有美味的早餐和精选的食物。这里的服务效率很高。
Thank you for taking the time to write such a positive and insightful review! I’m glad you enjoyed the room amenities and the delicious breakfast buffet was a hit! Your mention of our high internet speed is also very appreciated. We know how important staying connected is in this day and age.
Looking forward to seeing you again the next time your travels bring you to Kanab. Remember the best rates are always found when booking directly with Best Western Red Hills. Happy travels!
Sincerely,
Geniel Spencer,
General Manager
我6岁的孙女在这家酒店里走出热水浴缸时受伤了。她脚底的有一道深深的伤口。在急救室缝了9针,很痛!员工和经理都不在乎。他们没有提供免费的住宿,他们也不愿意支付医疗费用,他们也没有把热水浴缸的水排出来,找出造成伤口的原因。他们从来没有想过我的孙女做了什么。对一个6岁的孩子来说,这是一次非常痛苦的经历。经理们关心的是什么?没有! !
I'm sorry for the series of events that occurred and hope your granddaughter's foot is doing fine. Please know we do care about our guest safety and well being and have looked into any possible cause that may have contributed to her injury. I hope you will consider Best Western Hotels for your future travel plans.
Sincerely,
Geniel Spencer, General Manager
当我预订贝斯韦斯特酒店时,我便知道房间会很舒适、干净,我可以不离开酒店就吃上一顿上好的早餐。工作人员乐于助人,愿意额外付出努力帮助客人。
Thank you for leaving such a great review! Our team really will go above and beyond to make sure each guest is comfortable and making special memories. I’m so happy to hear you arrived to a clean room and woke to a delicious breakfast. We hope this will be the first of many visits to our Kanab Best Western!
Sincerely,
Geniel Spencer,
General Manager
从KY到UT,20多天的摩托车之旅。早起吃饭&骑到Bryce Canyon的时候。该房产的总经理斯宾塞。。她没有问,就带我们(5个自行车手)把我们的自行车上的露水擦干净了。接下来你知道的,她带着一桶肥皂水,这样我们就可以洗自行车了。她竟然穿着高跟鞋,穿着高跟鞋!接受我的道歉,因为我没有提水桶,我很对她肃然起敬。除了最好的经理,这个物业是宽敞和干净的。房间、床和早餐都很不错。希望再次见到你,Geniel。
Your review made my day! Thanks so much for the encouraging support and generous words. It was a pleasure having you as guests! We look forward to welcoming you again and hope it won’t be too long until then. Don’t ever hesitate to let me know if there is anything I can assist with. In the meantime - enjoy the ride!
Sincerely,
Geniel Spencer