一个月前我在这家酒店预定过房间。要先用信用卡预付。我今天打电话预定了今晚的房间。他们没有查到我们的预定记录。他们说我需要付97美元的取消费,或者再花95美元再住一晚。真是搞笑。明天早上我一定要先解决630美元费用的纠纷。更多
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一个月前我在这家酒店预定过房间。要先用信用卡预付。我今天打电话预定了今晚的房间。他们没有查到我们的预定记录。他们说我需要付97美元的取消费,或者再花95美元再住一晚。真是搞笑。明天早上我一定要先解决630美元费用的纠纷。更多
显示较少Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Kay Kay
General Manager
Quality Inn and Suites
801-506-8000
不要被酒店大堂的照片所欺骗。这里的客房破烂不堪。前台的服务员非常糟糕。你完全听不懂他们在说什么,非常野蛮,也不愿意和任何人交流。我再也不会住在这里了。
Dear T9473BFalanp,
Thank you for taking the time to post this review as we are always looking for ways to grow and improve. We sincerely apologize for your experience not meeting your expectations. Our Team always strives to give the absolute best service possible. Please note that this description of our rooms, and service is highly unusual; However, I will certainly inform the proper departments of the issues you experienced to ensure they do not happen again.
Thank you for staying, and we hope that you will give us another opportunity in the future as I am sure we will not disappoint.
Sincerely,
Management
这家酒店从外面看不是太好,所以我是持怀疑态度进去的,但进去后发现还不错,一个漂亮的大厅,大厅内还有个温暖的壁炉。这家酒店里有你住宿所需要的一切东西,宽敞舒适、超级干净的房间,房间内还有冰箱跟微波炉。额外提供的早餐也不错,咖啡香气醉人,棒棒哒!电视也有好多个台可以随意选择。如果下次路过这里,我还会住在这里的。虽然它不是丽兹酒店,但它漂亮、舒适、干净,是个适合住宿的好地方。
因为一次差错,我曾住过这个地方以前的汽车旅馆。我打了1分。这次是别人给我订的,我很失望看到同样的大楼。但它有了95%的改善!!!精品酒店干得好!没有得到5星的唯一原因是马桶圈没有拧紧。他们试过了(很棒的员工)。淋浴手柄只能提供热水或冷水。无法调成温水。所以有需要改进的地方。是的,我还会留下来。
这是一家老酒店,正在翻新。价格对这个区域来说很不错。我愿意再住在这里。附近有很多就餐地点,附近区域很安全,而且离高速路也很近。如果你可以接受老式的装饰,那这里挺好的。它很干净和舒适。