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1 - 6 条点评,共 708 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月12日的点评

我在这个酒店住过很多次,这一次的价格比较低,因为是不可取消的房型。我周五到的,我想洗澡的时候,水不是滚烫的,就是冰冷的,我把这个问题反映到夜班经理 。他试着想帮我解决问题,并保证会向“维修部”反馈。但是很明显,周六并没有任何人来采取任何措施,我周六晚上又把问题反映给当晚的经理。周日上午我想洗澡的时候,水还是像冰一样的冷。我反映给前台工作人员,她跟我说,她无权纠正这个问题或是赔偿我!!

与 Best Western 合作收集的点评
感谢 Odyssey61614027622
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotelilford,最佳西方伊尔福特酒店 的 Manager,回复了这篇点评2019年8月22日已回复
Google 翻译

Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me.
Sincerely,
Sasha Bukina
Manager
Best Western London Ilford Hotel

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月6日的点评 通过移动设备发表

很好的工作人员和酒店房间,还有免费的自助早餐。那离火车站非常近,酒店离Gatwick机场也就大概3个街区。附近还有非常棒的酒吧和餐馆。

感谢 william s
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotelilford,最佳西方伊尔福特酒店 的 Manager,回复了这篇点评2019年8月22日已回复
Google 翻译

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,

Sasha Bukina
Manager
Best Western London Ilford Hotel

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月14日的点评

这是一次非常愉快、舒适的住宿。房间干净,床很柔软不错的淋浴,友善的员工。早餐非常可口、美味。很多选择培根和鸡蛋是分开的。对于素食者和穆斯林,很适合非常感谢提供的,谢谢给予的这个机会☀️☀️

感谢 Khadijaboubkhari
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotelilford,最佳西方伊尔福特酒店 的 Manager,回复了这篇点评2019年8月22日已回复
Google 翻译

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,

Sasha Bukina
Manager
Best Western London Ilford Hotel

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月17日的点评

因为工作原因,已经在这里住了几个月了,这里非常让人印象深刻。所有的东西都非常便利,特别是Victoria和Steffen,他们每周都非常尽心尽责。早餐很不错,床也非常舒适。而且这里离市中心也很近。

1  感谢 LYNNE W
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
hotelilford,最佳西方伊尔福特酒店 的 Manager,回复了这篇点评2019年6月21日已回复
Google 翻译

Dear Lynne,

Thank you very much for a lovely review!

I am extremely glad to read that you were satisfied with your stay. We genuinely put a lot into exceeding our guests’ expectations and I am very happy to know that we have achieved our aim with you.

We look forward to your next stay,
Kind Regards,

Sasha Bukina
Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月21日的点评

员工非常友善,在抵达的时候热烈欢迎我们。房间很大也很干净。餐厅的菜品也很美味。最重要的是周围配套齐全,都离酒店很近。包括火车站。总之我很满意。

感谢 MAJESTICSTAY
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
hotelilford,最佳西方伊尔福特酒店 的 Manager,回复了这篇点评2019年5月25日已回复
Google 翻译

Dear Guest,

Thank you very much for your review and it was with great pleasure to have you as our guests.
We are thrilled that you had a great stay with us.

I am glad you were happy with the location of the hotel, as it is indeed very well located; being in the heart of Ilford and with only 20 minutes to central of London.

We hope to have the pleasure to welcome you back, and I would be delighted to personally assist with any arrangements.

Kind regards,
Mirela Darabanu

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月2日的点评

由于工作的缘故,我们最近在这里住了很多次,我不得不说这家酒店的地理位置很好,离火车总站只有几分钟的路程,工作人员非常友好而且乐于助人。有些房间非常宽敞舒适,有些房间很小,墙壁很薄。这完全取决于运气。早餐不是很有特色的,我更喜欢去街角的特易购便利超市。简而言之,我很乐意再次(如我之前所说的)待在这里。在伦敦地区有比这更糟糕的地方。

感谢 politicsandrew
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
hotelilford,最佳西方伊尔福特酒店 的 Manager,回复了这篇点评2019年5月4日已回复
Google 翻译

Dear guest,

Thank you very much for your review and it is with great pleasure to have you as our guests.

I am glad you are happy with the location of our hotel, as it is indeed very well located; being in the heart of Ilford and with only few minutes walk to the train station.

I am happy to see you have been staying with us on a regular basis and kindly contact our reception team pior to your next reservation so they can assist with any arrangements you might need to make your stay comfortable.

Kind regards,

Mirela Darabanu,

Best Western Ilford Hotel.

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