Thank you for providing this feedback on your experience at our Front Desk. We are very sorry that we were unable to accommodate a room at our property and that, based on your description, the interaction with our manager was not favorable. This is not our service standard. We will follow up with this individual and share your feedback and ensure that our service improves. We appreciate you sharing your concern so that we have the opportunity to correct this. If your travels bring you back to Bellevue, we look forward to providing a better experience to you.
Warmest Regards,
Wendy M.