我和妻子以及我们的两个孩子最近在这里住了几天，我必须说这是埃弗雷特这片地方挺好的酒店之一。工作人员非常亲切和专业。房间很干净，舒适，虽然床有点硬。位置也非常方便，对于高速公路，购物和餐馆来说。让我们困扰的例外之处是，他们没有提供毛巾，直到我们在那住的第二天才有，洗澡的时候很不方便。还有就是没有电视机的遥控器。总之我建议来这里住，但希望他们明白这些小东西很影响我们。更多
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这个地方很适合长期居住，提供充足的服务和设施。这个地方很旧，需要稍微保养，但价格便宜。步行距离内没有任何生活场所，所以一定要有一辆车。
Thank you for taking the time to write a review of your stay with us, we use feedback such as yours to continue to improve the experience of our guests. I am happy to hear that our services and facilities were adequate to your needs. Should you stay at this location in the future, please feel free to contact the front desk for nearby stores, entertainment, etc. Again, thank you for your feedback. If you would like to discuss your experience further please feel free to contact me directly at ESL@extendedstay.com.
这家酒店显然主要是为老年人，但很多人实际上住在这家酒店。不幸的是，一群18-22岁在这个酒店太活泼了，因为在下午三点入住后我们接到噪音投诉！在大多数逗留没有热水，和“早餐”是咖啡、格兰诺拉麦片和松饼。
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that there was no hot water, we had unforeseen issues with our boilers. I also apologize that our grab-and-go breakfast was unable to reach or exceed your expectations. I discussed your comments with the team, and we are providing additional training to ensure that this doesn't happen again. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you would like to discuss this further, please do not hesitate to contact me at esl@extendedstay.com. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
前台工作人员很友好，工作效率很高，但是我们到房间后浴室的毛巾又湿又脏真的很恶心，冰箱没插电，拉的离开墙壁了。冰箱不制冷没法冷藏食物，甚至我们离店的时候还是这样。我们不得不去要更多的毛巾和新的洗漱用品（因为房间里的被用过了），我不得不把自己把它们拿回房间。床是收拾好的，所以我猜客房清洁就做了一半。
Thank you so much for taking the time to write a review of your stay with us. I am very happy to hear that our staff was friendly and efficient when you arrived at the hotel. However, I am very sorry to hear that the room you were assigned was not prepared for your arrival, this is absolutely unacceptable. I greatly appreciate you bringing this to our attention; I am sharing your comments with our team and providing additional coaching and training to ensure that your experience is not repeated. If you would like to discuss this further please contact me at ESL@ESA.com. We would greatly appreciate the opportunity to serve you again and prove that your experience was an exception and that this is not a regular experience with us.
这看起来是一个非常古老的酒店，已经改名了？地毯上有着明显的污渍，垃圾房里堆满了垃圾和废弃的食品。问了下前台有没有厨房用品，到了厨房后，发现里面什么也没有。房间里的水龙头都生锈了，卫生间光照不足，厕所的冲洗声，让我想起了飞机上的厕所。浴室里的毛巾很薄，还有几处湿的地方。早餐也许是我所见过的最差的，都没有什么可选性。只有速溶麦片、咖啡、包装好的松饼和苹果。没有果汁，没有水果刀。早餐房间给人感觉很沮丧。这很奇怪。还不到到老风格的酒店的一般水平。我不会再来的。
Thank you for the feedback about your stay at our hotel. I'm disappointed that you didn't have excellent stay with us. The condition of the room and the amenities offered to you is not satisfactory and reflects poorly on us. It is also dissatisfying that our grab-and-go breakfast did not your meet your expectations. Thank you for bringing this to our attention. We take reviews, such as yours, and use them as notes to know where we need to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
在去一个新地方的同时，我们大概在这里住了一周半。这里每晚住宿的价格比镇子上大多数的酒店都便宜。房间很大很干净，而且还包括一整套厨房（炉子，冰箱，微波炉，烤箱，还有餐具）房间既明亮又安静，尽管酒店靠近高速公路。这里的员工很有趣，对我们很有帮助。这里的“Grab-n-Go”早餐很基本，但是24小时提供咖啡。离这里不远就有商场和餐馆。总之，这里给了我们惊喜的感觉。
I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that you found our hotel to be a great value! I truly appreciate your comments about our fully equipped kitchens, convenient location, and our friendly customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
