We appreciate you taking the time to write a review and for choosing to stay with us. It is satisfying to read our staff was able to provide you with great customer service and accommodations. Despite the lack of wash cloths and t.v. remote., which has been addressed, I am glad you and your family were able to have an enjoyable experience. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Thank you for taking the time to write a review of your stay with us, we use feedback such as yours to continue to improve the experience of our guests. I am happy to hear that our services and facilities were adequate to your needs. Should you stay at this location in the future, please feel free to contact the front desk for nearby stores, entertainment, etc. Again, thank you for your feedback. If you would like to discuss your experience further please feel free to contact me directly at ESL@extendedstay.com.
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that there was no hot water, we had unforeseen issues with our boilers. I also apologize that our grab-and-go breakfast was unable to reach or exceed your expectations. I discussed your comments with the team, and we are providing additional training to ensure that this doesn't happen again. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you would like to discuss this further, please do not hesitate to contact me at email@example.com. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Thank you so much for taking the time to write a review of your stay with us. I am very happy to hear that our staff was friendly and efficient when you arrived at the hotel. However, I am very sorry to hear that the room you were assigned was not prepared for your arrival, this is absolutely unacceptable. I greatly appreciate you bringing this to our attention; I am sharing your comments with our team and providing additional coaching and training to ensure that your experience is not repeated. If you would like to discuss this further please contact me at ESL@ESA.com. We would greatly appreciate the opportunity to serve you again and prove that your experience was an exception and that this is not a regular experience with us.
Thank you for the feedback about your stay at our hotel. I'm disappointed that you didn't have excellent stay with us. The condition of the room and the amenities offered to you is not satisfactory and reflects poorly on us. It is also dissatisfying that our grab-and-go breakfast did not your meet your expectations. Thank you for bringing this to our attention. We take reviews, such as yours, and use them as notes to know where we need to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that you found our hotel to be a great value! I truly appreciate your comments about our fully equipped kitchens, convenient location, and our friendly customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.