Dear Guest,
We apologize for the series of unacceptable events that occurred during your recent stay with us.
I will look into the issues that you've noted, and take corrective action immediately. We take pride in providing clean and affordable accommodations, and are committed to a high level of customer service.
We hope that you will give us another chance to provide a more positive experience, and we thank you for bringing these issues to our attention.
Best Regards,
Front Desk Manager and Staff

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Laura Asmus
Front Desk Manager
Quality Inn Evanston, Wyoming
307-789-6000

Hi Nishele,
Thank you for taking the time to review out hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Best regards,

Laura Asmus
Front Desk Manager
Quality Inn Evanston, Wyoming
307-789-6000