Dear Rosalee4424,
First, I would like to thank you for being a loyal Mandarin guest, and secondly, we are honored to be considered your favorite hotel in Boston. I am delighted to learn that you had a memorable experience during your stay. Your kind compliments on the overall service quality, our guestrooms, as well as the Spa are very much appreciated and encouraging.
Thank you for sharing your feedback on Trip Advisor with us and we look forward welcoming you back to the hotel soon. Please let me know should I ever be able to assist you.
Best personal regards,
Philipp Knuepfer
General Manager