Langham Official
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从走进酒店的那一刻起，我就觉得自己很特别。前台经理布鲁斯非常专业，并且关心每一位进入酒店的顾客，他真的很棒。酒保罗玛也很出色，他很懂酒，而且非常友好。总经理罗布不仅经营着一家友好、乐于助人的酒店，他还在那里创造了文化。每个人都非常愿意为你提供帮助，这不仅让人印象深刻，这也是客人愿意再次入住的原因。
16lynno, thank you for the amazing 5-star review!! It was an absolute pleasure to have had the opportunity to make your stay so wonderful! The team truly appreciates your praises and acknowledgment! We are truly looking forward to your next visit, which we hope will be very soon!
酒店和工作人员都很棒，位置非常好。我只是不喜欢为了“六号汽车旅馆”标准的酒店设施支付高昂的度假费。我真的觉得我是一心想登记入住。不会再来千禧酒店了，除非他们决定像对待一个有价值的顾客一样对待我，而不仅仅像是对待另一个街头的傻瓜。
Patrick F, thank you for you taking the time to share your experience with us. We regret to hear that you were caught off guard by some of the fees associated with your reservation. It is unfortunate you did not notice the fees previously during your reservation process. In no way do we intend on hiding the facility fee from our guests as the information is readily available on our website, along with all online travel agent sites. We make every effort to be as transparent and upfront as possible about our Hotel's facility fee, which can be found in the hotel information section on all booking engines, along with a clear stated price during your check out experience. As well as being published on your confirmation. We do hope that this does not deter you from staying with us in the future!
尽管我是本地人，但我经常在这个城市度过一个周末，体验波士顿的美食和它的美。我住过许多不同地区的酒店，但千禧波士顿酒店必须排在第一位！不仅是因为方便到达科普利、海港、市中心十字路口等地，而且整个员工从服务生到前台到餐厅服务员都热情好客。他们真正在意的是确保所有的客人都能享受到周到温馨的体验。如果可以的话，我会给6颗星，所以不要犹豫，住在千禧波士顿酒店-你不会失望的！
luvtheislands1219, what an amazing 5-star review!! We are so pleased that our staff went above and beyond for you during your stay with us!! It sounds like you had an amazing experience in Boston and we are proud to be a part of that! We cannot wait for your next Boston trip! See you again soon!
我对酒店这么的好评的唯一解释是大家观点不同。 如果您喜欢乡村酒店或希尔顿式连锁酒店，也许这家酒店还可以。 如果您想预订一家高端精品酒店，您会感到失望的。 装饰，服务，房间，设施....都低于预期水平。风景也不行。 我的房间一眼望去就是垃圾箱，甚至看到有老鼠闲逛。我对这些正面的好评感到怀疑。 比如329室，也许这是酒店里最差的房间，我住发展中国家的假日酒店和三星级酒店，都比这个地方更好。
alswharton, thank you for bringing your experience to our attention. We are truly disappointed that you did not enjoy your stay with us. Your experience is certainly not the norm and I can assure you that your next experience would be amazingly better! We have several different room categories that offer different room sizes and views. It is unfortunate that your room view was subpar, as we strive to achieve guest satisfaction for all. Please do not hesitate to reach out direct upon your next Boston visit, bruce.eldridge@millenniumhotels.com. Thank you and looking forward to hearing from you
这家酒店的员工能够满足我们的需求，他们也非常了解我们会需要一些什么东西。在我们来的时候，他们就已经意识到要为我们安排有三个房间的套间，而且他们很快就为我们安排好了。酒店全天都会供应苹果，橘子，早晨酒店会提供咖啡，下午的时候会提供柠檬水。酒店的房间很大，住起来很舒服，里面还有很多枕头呢。这家酒店的地理位置特别好，酒店离很多历史文化景点很近哦。这家酒店的每一间房间都有一个浴缸，不会有多余的空间出来。我们真的非常喜欢这里呢。
sheboygannancy, thank you for the amazing 5-star review! It brings us great joy knowing that our staff took such good care of you while you were here! We are so pleased that also enjoyed our central location to some of Boston's best attractions and restaurants! The Bostonian is truly looking forward to your next visit! See you again soon!
首先，办理入住时给房间费用加上的25美元/晚的设施费是荒谬的。基本上，这种隐性收费涵盖了所有其他酒店提供的免费服务(大堂里的饮料、房间里的k罩杯式设备和电视、报纸、健身器材的使用)。然后，我觉得房间不干净。前台告诉我浴室墙上的白色溅痕不是牙膏……你可以自己做出判断。
FondueMom, thank you for you taking the time to share your experience with us. We regret to hear that you were caught off guard by some of the fees associated with your reservation. It is unfortunate you did not notice the fees previously during your reservation process. In no way do we intend on hiding the facility fee from our guests as the information is readily available on our website, along with all online travel agent sites. We make every effort to be as transparent and upfront as possible about our Hotel's facility fee, which can be found in the hotel information section on all booking engines, along with a clear stated price during your check out experience. As well as being published on your confirmation. We do hope that this does not deter you from staying with us in the future!
