Patrick F, thank you for you taking the time to share your experience with us. We regret to hear that you were caught off guard by some of the fees associated with your reservation. It is unfortunate you did not notice the fees previously during your reservation process. In no way do we intend on hiding the facility fee from our guests as the information is readily available on our website, along with all online travel agent sites. We make every effort to be as transparent and upfront as possible about our Hotel's facility fee, which can be found in the hotel information section on all booking engines, along with a clear stated price during your check out experience. As well as being published on your confirmation. We do hope that this does not deter you from staying with us in the future!