Dear Heiko,
Many thanks for your thoughtful review of your recent visit. Much agreed - once the Avery Bar renovation is completed, your arrival and overall experience are sure to be positively and greatly impacted. The Club Lounge access will also continue to enhance your experience as well, with its comfortable ambiance, dedicated and personalized service, and delectable food and beverage offerings. We hope you have time for a more extended visit next time, to be able to take in all that hotel and surrounding city provide.
Warm regards,
William P. Bunce, General Manager