Thank you for the good review about the Embassy Suites by Hilton Boston at Logan Airport. As you pointed out, our proximity to the terminals makes for an easy overnight stay for all flying in late or flying out early. I am extremely happy one of team members went above and beyond for the elderly couple you mentioned on your review. Our staff is always eager to assist our current and future guests every way they can. Our complimentary evening reception provides a varied selection of hors d’oeuvres such as cheese & crackers, nacho chips & salsa, crudites, pita chips, gold fish, cajun bar mix, etc. Moreover, we offer complimentary non-alcoholic beverages such as sodas, juices, milk, coffee, hot chocolate, iced tea, etc. We appreciate your feedback as we are always looking for ways to improve our guests experiences.
We all look forward to welcoming you back in the near future!
Regards,
Michael Frotten
General Manager
Embassy Suites by Hilton Boston at Logan Airport
michael.frotten@hilton.com