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附近酒店
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1 - 6 条点评,共 1,912 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评

我妻子和我在波士顿度过了一个长长的周末,我们决定住在后湾酒店。这里的位置极佳。我们很喜欢清晨步行去Newbury街和Charles滨河步道,Boylston的咖啡厅,以及南端的餐厅!WiFi很好,我们很喜欢在Apothecary度过愉快的时光。这里的房间很宽敞且非常干净!我们一天晚上决定去Precinct吃晚餐,那里的食物非常好吃。我们的侍者(金发)把我们照顾的很周到。我点了牛排,我妻子点了鱼。一切都很美味,分量很不错!我们还在周六一早向他们提出请求,以及使用了他们的短信门房服务。一个服务员几乎立马就出现在了门外!我强烈推荐这里给不论是出公差或是出来玩的人。

感谢 justin150
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Robert R,后湾酒店 的 General Manager,回复了这篇点评回复时间:1周前
Google 翻译

Dear Justin,

We appreciate your stay, and even more so your comments related to our hotel product and service, thank you!

Yes, it is true, that hotel food and beverage can be favourable and memorable and our team at PK+B, insures a more 'free-standing' environment and why this restaurant/bar is nearly 70% locals. Chef Olivier, and PK+B General Manager, Matt, along with their teams collaboratively watch our market closely and weigh-in guest response so as to stay current.

Loews is aware of how todays' travelers wish to communicate, and since all of us are attached to a device, texting is a natural way to communicate and happy to hear of your related service.

We look forward to your return,

Robert Rivers
General Manager

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4周前点评

绝对是最适合在波士顿小住的完美位置。很不错又舒适的酒店,可爱友好的工作人员,而且,优越的位置成就了这里。不要在酒店里吃饭,附近的几个街区里有非常多的美味餐馆。

感谢 KCandJC
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Robert R,后湾酒店 的 General Manager,回复了这篇点评回复时间:4周前
Google 翻译

Dear KC and JC,

We love the five bubble review and thank you for selecting Loews while in Boston and taking time to share your experience.

Location is key when visiting any city and our address, at corners of Berkeley and Stuart, allows our guests to venture just blocks in any direction to view many of Boston's iconic landmarks as well as an abundance of restaurants, clubs and endless shops. The Back Bay of Boston is a visitors delight and we're glad to hear you were able to explore and enjoy.

Again, thank you,

Robert Rivers
General Manager

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2018年9月28日的点评 通过移动设备发表

应该选四季或者豪华宾馆。位置不错,但酒店是三星级的。健身房在地下室,当你走过拥挤的酒吧时,人们呆呆地看着你。房间不值他们出售的600美元一晚这个价。除非是每晚199美元,否则就别去了。

感谢 christianfriedland
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Robert R,后湾酒店 的 General Manager,回复了这篇点评回复时间:2018年9月29日
Google 翻译

Dear Guest,

Thank you for sharing your thoughts of Loews Boston and it is unfortunate that your experience was so different than our average guest experience.

Historic hotels are often tight for space and not every guest amenity is positioned same as a new build, however we continue to offer a value in a tight hotel market. In peak months, like September and October, for a few hundred dollars additional a Five Diamond hotel, such as Four Seasons is an option and we understand that this may appeal to a certain audience.

Certainly we wish for every guest to experience service and luxury associated with a Four Diamond hotel and wherever we might have failed your expectation, our apologies,

Robert Rivers
General Manager

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2018年9月4日的点评

位置很棒,服务人员也很棒,还有一流的饭店。总的来说很不错,我绝对会再来这里下榻。走路可以去到所有的娱乐项目。酒店非常安静,能有很好的睡眠。绝对值得一试!

与 Loews Hotels and Resorts 合作收集的点评
感谢 pineyrivermoose
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Robert R,后湾酒店 的 General Manager,回复了这篇点评回复时间:2018年9月5日
Google 翻译

Dear Guest,

We thank you for your five-bubble review and glad that we were able to host your stay while visiting America's Walking City!

Our style is historic and quaint while fending off that big box hotel feel, and a signature of Loews hotels throughout North America. We take every guest visit as a unique stay and our team focuses on an unscripted style of service, this assures a more individualistic approach.

We look forward to your return,

Robert Rivers
General Manager

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2018年8月19日的点评

这是我在四大洲旅行过的最小的房间。服务台的工作人员告诉我,我的房间是“欧洲尺寸”的,我告诉他,这完全是一派胡言。床太硬了,我感觉就像睡在金属床上。空调听起来像喷气式飞机。

与 Loews Hotels and Resorts 合作收集的点评
感谢 kinneymayo
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Robert R,后湾酒店 的 General Manager,回复了这篇点评回复时间:2018年8月20日
Google 翻译

Dear Kinneymayo,

We hear your concern and apologize that your single evening was in the 'tiniest room ever' and any reference to a European Room is inaccurate, certainly a correction I will share with my front office team.

It is unfortunate that all historic hotel buildings, original or conversion, regardless of city, have a handful of 'tiny' rooms which are assigned on sold-out nights. And, yes, preference for larger size rooms are to those parties which are in for multiple nights and which book direct with Loews Hotels.

Truly, sorry to learn of your stay, however I trust that your acceptance of the complimentary Breakfast for Two as compensation showed our goodwill and your approval.

Please let us know of a future stay and I will personally upgrade your Loews reservation to a Suite,

Robert Rivers
General Manager
Robert.rivers@loewshotels.com

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2018年7月22日的点评 通过移动设备发表

作为我们季度销售管理会议的一部分,我在这里住了3个晚上。我相信,这是我们第一次挑选这家酒店。过去我们曾经挑选过泰姬陵酒店,费尔蒙科普利酒店......来主持这样的会议。总的来说,位置很好,服务很好,食物很好,房间很干净,床很舒服。但还有少部分需要改进的地方:浴室淋浴水压力非常低,甚至几乎没有;在房间里,会议室里和大厅里时,无线网络都很慢,几乎无法使用。你甚至不能连续上网。所以,视频网页/高清视频会议都不能使用;如果你想主办商业会议和演示的话,投影机和屏幕都需要升级为更加专业,我会建议酒店管理部门投资一些钱来改善这些领域,这样这家酒店将会成为接待商务旅行者的顶级酒店。

感谢 mr_matin
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Robert R,后湾酒店 的 General Manager,回复了这篇点评回复时间:2018年7月23日
Google 翻译

Dear Mr. Matin,

Thank you for your recent visit and we appreciate your insight as a business traveler with expertise on our competitive set hotels!

Certainly your comments raise concern as WiFi is a critical and expected service in any business establishment and continues to be an area of significant investment. Our IT team will take a look at speed necessary to drive a video web/zoom meeting and adjustments can be made to accommodate going forward.

As with most hotels, each shower is equipped with a water conservation low flow shower unit and at times a screen can become blocked with minerals and we will be sure to have a look at your assigned accommodation. And, as well, insure our team is checking this as part of our preventative maintenance program.

We look forward to a return opportunity and if I may be of assistance please feel free to contact myself direct,

Again, thank you,

Robert Rivers
General Manager

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