Dear Connector02378369804,
Thank you for taking the time to share your recent experience with us.
Receiving both a warm welcome and a fond farewell often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you stayed at Residence Inn San Diego Downtown/Gaslamp Quarter.
In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the appropriate hotel team in order to improve as needed.
Thank you for sharing your feedback with us. We hope to better serve you the next time you find yourself in San Diego's Gaslamp Quarter.