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Punkydoo
佛罗里达墨尔本
4.0 分,共 5 分2016年9月4日点评
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com查看原文
ResidenceInnSANRB圣地亚哥贝尔纳牧场/卡梅尔山牧场万丽酒店Manager,回复了这篇点评
回复时间:2016年9月7日
Hello punkydoo,

Thank you for your delightful review of our hotel. I am happy to hear that you enjoyed your stay and our staff made your stay memorable. We pride ourselves in providing the best quality of service to all our valued guests like yourself! I am glad you have enjoyed the amenities that we have to offer. Being located near the I15 makes it easy to arrive at the hotel without issues. Also being nestled within Carmel Mountain Plaza one may enjoy various shops and restaurants just like you experienced. Thank you for choosing to stay with us and we hope to see you again!

With warm regards,

Bernard Capistrano
Events Specialist
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评,共 698 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月4日的点评 通过移动设备发表

我们是2016年来的这。房间很好,干净;干净的浴室对我来说非常重要。酒店当时正在建设中。酒店空间非常大。多个建筑物。不错的住宿地点。我推荐这家店的地理位置。

感谢 marshallfamily610
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ResidenceInnSANRB,圣地亚哥贝尔纳牧场/卡梅尔山牧场万丽酒店 的 Event Sepcialist,回复了这篇点评2019年8月7日已回复
Google 翻译

Hi marshallfamily610,

Thank you for your kind response. Our staff strives to provide the best quality of service for our valued guests like you and your family. I'm glad to hear you enjoyed the nice and clean rooms, especially the bathrooms, which is very important. I do apologize for the construction at the time. I truly hope it wasn't a disturbance during your stay. We are through with construction and would love to welcome you back to our newly renovated property! Hopeful we will welcome you back to our property very soon.

Warm regards,
Jessica Wagenman
Event Specialist

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月19日的点评

这家万丽酒店真是太棒了!我们定了一套两居室的公寓,厨房设备齐全。这家酒店由非常亲切的员工管理得很好。我们的家人受到了很好的对待。我们特别喜欢公共聚会区,这是早上用来吃早餐的地方,(这里)在一天中的任何时候都是聚会的好地方。随时都有咖啡,还有冰水浸泡着的水果(3种选择!)所有员工都竭尽全力让我们的住宿尽可能舒适。这是一家安全的酒店,靠近附近有餐厅和购物中心。这里也是散步和慢跑的好去处。

感谢 Valerie S
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ResidenceInnSANRB,圣地亚哥贝尔纳牧场/卡梅尔山牧场万丽酒店 的 Manager,回复了这篇点评2019年5月20日已回复
Google 翻译

Hello Valerie S,

Thank you for your kind review of our hotel. I'm glad to hear your stay with us was great and that our staff went above and beyond to accommodate you during your stay. Our staff strives to provide the best quality of service for our valued guests like you and your family.

I'm excited to hear that you also enjoyed our Fruit infused water station for a refreshing drink as well as our gatehouse area to relax and have our breakfast.

Thank you again for choosing to stay with us and we look forward to your next great stay!

With warm regards,

Bernard Capistrano
Operations Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年9月14日的点评 通过移动设备发表

我们选择了这家酒店,因为我们可以在这边订到一套2居室的公寓,我们是一家四口过来这边住的,其中有两名十几岁的男孩。这家酒店位于一个很棒的地段上,距离圣地亚哥的主要公路很近,只需开车5-10分钟,就可以找到很多美味的、各种各样的餐馆。这家酒店里所有的设备都很棒,里面很干净。我们在这边没有怎么煮饭-但是房内的厨房里面是有很多煮饭的设备供你使用的。经过一天的参观游览,你可以回来酒店的游泳池、篮球场和休息区那边好好放松一下。另外这家酒店有几个晚上会举办社交聚会,可以在这边喝啤酒吃零食-这个项目真的是很棒。另外这里的早餐挺好吃的,餐厅在某些时候是很忙碌的,但是在这可以开启你开心的一天。

感谢 melissagG5815EW
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ResidenceInnSANRB,圣地亚哥贝尔纳牧场/卡梅尔山牧场万丽酒店 的 Manager,回复了这篇点评2018年9月15日已回复
Google 翻译

Dear Melissa G,

Thank you for choosing to stay with us here at Residence Inn Carmel Mountain Ranch. It pleases me to hear that you enjoyed your stay overall. As you mentioned, our 2 bedroom suites are a good size to accommodate a family, especially one with teenagers that like a little more space. At our property, we do try to have something for all of guests, whether it be the basketball court to allow guests to run around, to our ping pong table where you can have a fun friendly competition, our pool and courtyards were you simply sit and relax, or our gym where you can get yourself ready to take on the day or finish your day by working out your days frustrations. Either way you prefer we do try to keep a variety of activities and places on property that are here to enhance your stay. Our evening Mix we host on Monday, Tuesdays, and Wednesdays are also a great treat because not only do you have an opportunity to mingle with other guests and staff but it allows helps our guests to start unwinding from their day. Thank you for your feedback and we do hope to serve you again when your travels bring you back to the San Diego area.

Sincerely,

Alicia Clements
Assistant General Manager

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2018年8月11日的点评 通过移动设备发表

我和女儿一起去野生动物园游玩,再四处逛一逛。酒店的房间非常干净,环境很好。员工十分热情,乐于助人,态度亲切和气。酒店的位置极佳,在一这地区有许多孩子们可去的地方。我一定还会再回来的!

感谢 Tom-SP
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ResidenceInnSANRB,圣地亚哥贝尔纳牧场/卡梅尔山牧场万丽酒店 的 Manager,回复了这篇点评2018年8月11日已回复
Google 翻译

Dear Tom-SP,

Thank you for choosing to stay with us here at the Residence Inn Carmel Mountain Ranch. I'm very happy to hear that you and your daughter enjoyed your time with us. Our team works hard to ensure our rooms are ready to meet and exceed our guests expectations regardless if your here for a quick stay or for sometime. Our team members are very well versed in the surrounding area so lending a helpful hand and offering options of places to go with having kids or adults in mind is second nature to them. I'm delighted to see that the team was able to assist you with your requests. Thank you again for the kind words and I will be sure to pass them along to our team members. We look forward to hosting you and your family again in the near future.

Sincerely,

Alicia Clements
Assistant General Manager

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2018年8月3日的点评 通过移动设备发表

预计来这里住2星期,整体服务在水准以上,但早餐没变化,设施也少稍嫌老旧,但是房间很舒适,酸是可以推荐的当地旅馆

感谢 joshuah378
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
ResidenceInnSANRB,圣地亚哥贝尔纳牧场/卡梅尔山牧场万丽酒店 的 Manager,回复了这篇点评2018年8月6日已回复
Google 翻译

Hello joshuah378,

Thank you for the kind review of our hotel. I'm glad to see that you enjoyed your stay at the hotel. Our bedroom amenities are great for extended stays as you mentioned. It's like a home away from home feel with the full kitchens suites. I apologize that our breakfast was a bit redundant on what was being served everyday. However Residence Inn as a brand takes into consideration of guests needs especially breakfast. I am glad that our staff provided you with exceptional service. Our staff strives to provide the best quality of service to all our valued guests like yourself!. Thank you for choosing to stay with us and we look forward to your next stay!

With warm regards,

Bernard Capistrano
Events Specialist

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2018年7月20日的点评

这家酒店的设施和客房真的非常好,超出了我们对这个连锁酒店的期望值,酒店各部门的服务生也都特别热情友善。我们尤其喜欢酒店提供的晚间开胃小吃,这里的早餐也高于一般的标准。

感谢 matsays
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ResidenceInnSANRB,圣地亚哥贝尔纳牧场/卡梅尔山牧场万丽酒店 的 Manager,回复了这篇点评2018年7月21日已回复
Google 翻译

Dear MatR

Thank you for giving us a chance and staying with us, here at the Residence Inn Carmel Mountain Ranch. I'm very pleased to see you enjoyed the amenities we have to offer and felt the staff was very well rounded. Our team works hard to ensure our guests are enjoying themselves and are pleased with all aspects of their stay from breakfast, to their room, to weekly evening appetizers, and much more. I will be sure to pass your comments along to our staff so they know how well they are doing. Thank you, again for choosing to stay with us along with your feedback.

Sincerely,

Alicia Clements
Assistant General Manager

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