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1 - 6 条点评,共 440 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月5日的点评

当我到达那里的时候就有事情发生了,我被要求在下午3点才能办理入住手续,当我在3点左右办理入住时,又被告知我的房间还没准备好,所以我问还需要多久,被告知说需要15分钟,我说可以所以过了15分钟,我再次办理入住手续,却告诉我需要等到下午3点45分才能入住。我是从欧申赛德开车过来的,我一直熬夜到凌晨2点,想要睡上一个午睡直到下午5点,然后我早上起来发现走廊上满是前一天晚上聚会留下呕吐物。房间很好,但那个虽然是吸烟室,却没有烟灰缸。我想我不会再入住那里了。

与 Travelodge 合作收集的点评
感谢 E1002TTrobertp
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Travelodge by Wyndham San Diego Downtown Convention Center 的 Guest Relations Manager,回复了这篇点评2017年11月8日已回复
Google 翻译

Hi Peter, We apologize profusely for the fact that your room was not ready for you at check in time. This is most unusual, but can occasionally happen if a guest is very late leaving a room, and we apologize for the delay in your case, and the inconvenience that this caused you. We are sorry to hear of your experience on the morning of your stay - please rest assured that this was most unusual. The issues that you experienced were actually both very unusual and most unfortunate, and would be most unlikely to reoccur should you stay with us again. We hope that you do - we would love you to receive the comfortable, relaxing stay that the vast majority of our guests have with us. Thank you for taking the time to leave your review, we really appreciate it. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月11日的点评

在我第二天准备再次登记入住时,整个画风变了。前台人员从原来礼貌变得粗鲁,前台经理也是突然要我交住房定金,说是政策的变化,我和他商量后,他还是不愿意破例一次。刚刚我取消了所有预定,就像他们说的不能让一个人阻止你的乐趣。

与 Travelodge 合作收集的点评
感谢 L2608AEmichaelp
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Travelodge by Wyndham San Diego Downtown Convention Center 的 Guest Relations Manager,回复了这篇点评2017年5月17日已回复
Google 翻译

We are very sorry that our check in policy did not suit your needs but like most hotels, it is our policy to request a deposit at check-in. We are sorry that we could not make an exception for you but we must adhere to our hotel policies. We hope it will not deter you from staying with us again in the future. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月18日的点评

描述您所经历的服务:整体来说,这是非常好的,友好,适合。告诉我们你喜欢的房间:发现它干净,工作人员保持这种干净。谈论位置和设施:虽然不在步行距离到会议中心的区域,但是足够接近,容易访问,而且不必支付更近的酒店的高价格。说你最喜欢和最不喜欢的:这个社区在文化上是种族丰富的; 不喜欢这家酒店没有衣柜车...

与 Travelodge 合作收集的点评
感谢 B9947GMlouisb
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Travelodge by Wyndham San Diego Downtown Convention Center 的 Guest Relations Manager,回复了这篇点评2017年4月24日已回复
Google 翻译

We're delighted that you enjoyed your stay with us, and that you enjoyed our great location. Thanks very much for your review, in particular your comments about how clean your room was, and how friendly our staff are. We really hope that you'll visit our fantastic city again, and that you will allow us to be your hosts! Best regards, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月13日的点评

水的压力是非常低,我在那里的时候,我发现在房间里有蟑螂,当我回家后,我不得不将我的袋子放在外面以摆脱跟随进来的蟑螂。以后我不会来这家酒店了。

与 Travelodge 合作收集的点评
感谢 William H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Travelodge by Wyndham San Diego Downtown Convention Center 的 Guest Relations Manager,回复了这篇点评2017年4月19日已回复
Google 翻译

William, We are appalled to hear that you found cockroaches in your room. Please know that since receiving your comment, we have checked all rooms with pest control experts to ensure that this issue is dealt with without delay. I sincerely apologize for your experience with us, and I thank you for your feedback. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年3月29日的点评

第一印象看起来很便宜,但是这不是希尔顿酒店,前台的员工热心友好,但会议中心并不像他们说的那么近,而是有20分钟的路程。房间干净,床很舒适,但依照惯例,我得支付每晚250美元的房费——简直可怕。

感谢 Nuccio77
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.it 查看原文
GuestXperienceTeam,Travelodge by Wyndham San Diego Downtown Convention Center 的 Guest Relations Manager,回复了这篇点评2017年4月4日已回复
Google 翻译

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel welcome - this is very important to us. It's also good to hear that you enjoyed your clean, comfortable room. We are sorry that the walk to the Convention Center was a little further than you expected, but we are hoping to see you again soon. Best wishes, Hotel Management

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年3月8日的点评

从高速公路过来很方便,但酒店并不在中心区域,附近没见着任何商店。入住办理很快速,接受预定之前就做好了。尽管房间是无烟的,却依然有烟味。我不喜欢的一件事是,酒店里找不到任何饮用水,唯一的饮用水是在前台销售,我觉得这真讨厌。

与 Travelodge 合作收集的点评
感谢 J979WQluish
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
GuestXperienceTeam,Travelodge by Wyndham San Diego Downtown Convention Center 的 Guest Relations Manager,回复了这篇点评2017年3月11日已回复
Google 翻译

Thank you very much for your feedback. We are happy that you enjoyed your stay in the main, but we apologize that your room was not sufficiently aired prior to your arrival. We will take your comments regarding the availability of water, and we will see if we can help our guests better in this regard. Thank you again for your review, we do appreciate it. Best wishes, Hotel Management

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