Dear darlenelynn, Thank you for taking time to write us a review. I am glad there were some aspects of the hotel that you enjoyed such as the quietness, the comfortable bed and our location. I do regret that we fell short in some aspects and I will surely look into them. I was surprised to read that there was no closet as we have closets in all of our rooms, although some may be smaller. As for the damp towels, I have checked with our housekeeping department to make sure that never occurs again. We do hope that you enjoyed your sightseeing in NYC and had a safe return home. Best wishes, Judite
We do appreciate your time to detail your experience with us. Our Hotel is located in a great area and near the subways line, that is a plus, right? Also we are glad to know that our agents were able to please your during your stay. Hopefully we expect to see you in a near future.