我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
附近酒店
点评 (2,771)
筛选点评
2,771 条结果
旅行者评分
1,788
591
233
89
70
旅行者类型
时节
语言所有语言
更多语言
旅行者评分
1,788
591
233
89
70
查看来自旅行者的评论:
已选筛选条件
筛选条件
正在更新结果...
1 - 6 条点评,共 2,771 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月22日的点评

我们最终在噩梦过后的凌晨3点登记入住,因为天气耽误了从达拉斯起飞的航班。入住的效率很高,但我们很失望地发现给我们分配的房间没有冰箱——我们旅行时带的药品带是需要冷藏的。早上,我们很高兴我们升级到了一个套房,并且提供了冰箱。前台的工作人员非常出色,帮助我们解决每一个问题。我们原来的房间和套房都非常舒适。我要特别称赞瓦格纳和我们有幸与之互动的所有员工。

感谢 LlewellynPatrick
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlexS13561,炮台公园丽思卡尔顿酒店 的 General Manager,回复了这篇点评2019年6月23日已回复
Google 翻译

Dear LlewellynPatrick,

Thank you very much for your kind comments, it's wonderful you appreciated our comfortable rooms and exceptional service. The Wagner offers spacious rooms with breathtaking views of the Statue of Liberty and Downtown NYC in a very relaxing neighborhood, buzzing with local attractions and conveniently accessible from and to any point in the city. If your travels bring you back to NYC please do not hesitate to contact our amazing staff, it'll be our pleasure to welcome and greet you again!

Kind Regards,

Alex Spektor
Managing Director

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月6日的点评 通过移动设备发表

非常棒的服务! 服务生凯文让我们有了宾至如归的感觉,每当我们有需要的时候,无论是要带伞还是需要司机接机,他总是可以为我们提供帮助。我们提前离开了我们的房间,但是当我们返程的航班被取消时,酒店的工作人员很好,让我们回了到房间。

1  感谢 Crystal M
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlexS13561,炮台公园丽思卡尔顿酒店 的 General Manager,回复了这篇点评2019年5月8日已回复
Google 翻译

Dear Crystal M,

We thank you for your superb review of the Wagner. We are glad to learn our team was able to accommodate you and that Kevin was able to make of your experience a memorable one, Kevin is definitely one of our best and brightest and he'll be very happy to read your kind comments. Our Lower Manhattan location although a short distance from Midtown madness, is buzzing with many local attractions, shops, restaurants and pathways.
We would look forward to meeting and greeting you for your next travel to New York City!

Best Regards,

Alex Spektor
Managing Director

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月27日的点评 通过移动设备发表

我和我六岁的儿子四月在炮台公园丽思卡尔顿酒店住,这里太棒了! 门童Kevin, 超出预期的确保我们的入住非常愉快。他甚至为我的儿子准备了一张个性化的便条,还有一整盘美味的曲奇和牛奶来欢迎他到炮台公园丽思卡尔顿酒店来!如果你在寻找一个能看到自由女神像美丽风景的,家庭友好型氛围,而且最重要的是服务和设施都非常好的酒店,那么不要犹豫现在就预订这里吧!我们会再来的,而且打算把这里作为我们每次来纽约的入住地。

1  感谢 ChristinaandZach
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlexS13561,炮台公园丽思卡尔顿酒店 的 General Manager,回复了这篇点评2019年4月28日已回复
Google 翻译

Dear ChristinaandZach,

Hello and thank you very much for your superb review of The Wagner! We are so glad to hear you enjoyed all of our amenities and service. We will make sure that we share your review with Kevin and our staff members who make this 5 stars memorable stays possible. As mentioned our location is very convenient with easy access to many of NYC biggest attractions as the Statue of Liberty and 911 Memorial without the hectic city feel.

We truly hope to have the pleasure of welcoming you and your family again soon!

Warm Regards,

Alex Spektor
Managing Director

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月18日的点评

大家可以感受一下我的沮丧之情:我在炮台公园丽思卡尔顿酒店订了房间,因为我每年都会来住上一次。然后,我发现酒店已经被某个肮脏的WAGNER公司接管了。我在丽思卡尔顿的积分,还有酒店低调的奢华都已经不复存在了。现在我住的是一家肮脏的酒店。我需要支付大量的额外费用。大厅里有奇怪的音乐和香味,还有银色窗帘。这完全就是个圈套。我以前很喜欢呆在这里,但是现在这里的气味很难闻。如果不是因为我想住在丽思卡尔顿酒店而被蒙骗,并且已经陷入了“预付费”的尴尬境地,我会很快离开这里的。

感谢 kara v
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlexS13561,炮台公园丽思卡尔顿酒店 的 General Manager,回复了这篇点评2019年4月22日已回复
Google 翻译

Dear kara v,

Thank you for taking the time to share your comments. We do pride ourselves of having repeat guests who totally enjoy their stay with us. However as the Wagner Hotel we are offering different services that makes us unique, no longer associated with Ritz Carlton. Please be certain that Guest Experience is at the forefront of our priorities and we always strive to provide highest level of service.

Kind Regards,

Alex Spektor
Managing Director.

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月6日的点评 通过移动设备发表

我最近因为参加一个会议的原因,在炮台酒店住了一个晚上。酒店干净整洁,装修精美,风景优美,但这些都是对这种水准的酒店所期望的。这家酒店真正与众不同的是它提供的服务水平。凯文是我接触过的最好的行李员。他把我的包拿到屋里,教我如何使用望远镜,如何“捕捉”美丽的景色,告诉我可以在哪里晨跑,甚至还推荐我去附近的酒吧。我没有要求他提供这些信息,他是在没有得到提示的情况下这么做的。尽管大多数行李员只是把行李放下,凯文却会加倍努力确保你在这里过得愉快。

2  感谢 Mallory L
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
AlexS13561,炮台公园丽思卡尔顿酒店 的 General Manager,回复了这篇点评2019年4月7日已回复
Google 翻译

Dear Mallory L,

Thank you for staying at the Wagner at the Battery, we truly appreciate your kind comments. We'll make sure to share your amazing feedback with Kevin, he'll be delighted to learn you had a memorable experience because of his commitment. As you mentioned our convenient location near NYC major attractions is one of our biggest highlights as our guest can easily access to any part of the city while staying in a quiet relaxing neighborhood without the hectic city feel. We recently lounged various programs for our guest including happy hour at our restaurant 2West and complimentary bike tours where guest can cruise around Battery Park enjoy the fresh air while taking in breathtaking views of the harbor and Lady Liberty. Should your travels bring you back to NYC we hope to become your home away from home with great service at all times.

Kind Regards,

Alex Spektor
Managing Director

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
查看更多点评