这个惬意的,舒适的酒店位于纽约市很好的位置。酒店看门的人很友好并且对附近的路很熟悉并且知道应该搭乘哪一条地铁线路。房间超级大能够容纳4位女士,床也是超级舒适的。
- 访问酒店网站
- 011 34 913 98 56 90
- 酒吧/大堂
- 健身中心
在这里度过了一个周末。万豪旗下的酒店向来是我的首选,然而到此为止。史上最糟糕的经历,在新墨西哥州图桑卡里市的一家一星级小旅馆里,我的体验都比这里好。前台找不到我400多美元的订单,一番争吵之后他的同事终于找到了,期间他们还威胁我,要让保安把我赶出酒店,那时是凌晨1点半。45分钟后,终于安排了房间,却弄错了。这样的经历必须写下来,揭露他们可恶之处。万豪,这次你辜负了自己的名声……
Dear LConsigliere,
Thank you for being a loyal Marriott guest. Please accept our sincere apologies for the issue you experienced with your reservation. We are sorry this was not handled correctly, and we are taking measures to ensure the complete satisfaction of our guests going forward. Thank you for your valuable feedback, and we hope you will give us another chance to demonstrate the excellent experience that you should expect from us every visit.
Ron Rivera
Front Office Manager
曼哈顿有很多酒店和公寓,住在别的地方吧。首先,因为这个酒店的电梯,有一天我等了20楼……很多分钟后才到。没有人在意,酒店员工不会或不会试图修复这些问题,甚至不会试图为带来的不便道歉。第二,因为他们不在乎顾客的感受。第三,由于健身房的情况-陈旧,有灰尘,没有秩序。总而言之,所有的房间都是老式的,没有服务设施,基本上没有什么值得说的。去别的地方吧。
Dear erka60763,
We appreciate you sharing your concerns. Our top priority is excellent service, and we are sorry for a lack of responsiveness to your needs. Thanks for choosing us and we hope this does not prevent you from returning. We would welcome the opportunity to show you this is not typical and provide the service you deserve from us every visit.
Ron Rivera
Front Office Manager
这是一个虽然老旧但却有魅力的酒店,在很棒的位置,步行就能到中央车站,很方便去旅游。感谢Sylvia,我们被升级到顶楼一个非常好的套房里。酒店里有24小时营业的礼宾休息室,那里有咖啡,软饮料,水,水果, 小吃店,快餐店等等。我们发现员工都非常友好,并且按照纽约标准收费也是非常合理的,非常值得的。
Dear albertf940,
It was a pleasure reading your review of New York Marriott East Side. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we cannit wait to share your compliments with them. Also, we are glad you had a great time at our Clun M lounge and also you found our location to be convenient. We are grateful for the business and look forward to seeing you and your family soon.
Ron Rivera
Front Office Manager
酒店位置很好。房间需要翻新,我们楼层的公共区域看起来很旧。我们楼的制冰机无法工作。标志提醒说去下一层。三天以来下一层楼也还是没有冰。其他楼层已翻新,但也不是全部。很奇怪。房间有点小,但是对于当地挺常见的。
Dear CharlieMickKeith
Thank you for taking the time to share your experience; we appreciate you choosing us! However, we apologize that your stay was inconvenienced. We know that the small details add up and make a major impact on your overall impression. We would love another opportunity to bestow the service we customarily provide. Thanks again for your feedback and we hope to see you soon.
Ron Rivera
Front Office Manager
带着女儿和两个青少年一起旅行去纽约。这里很方便可以步行到地铁站或者叫到优步打车。我们也步行去了很多地方。食物很棒,当我们很赶时间时,上菜也很快。房间有点小但可以接受,毕竟我们只是在这里睡觉而已。
Dear Larry,
Thank you for choosing New York Marriott East Side and for the kind review. We are glad our location near the subway and many famous attractions added to the enjoyment of your visit. We're just a short walk from Grand Central Terminal, Rockefeller Center, the shops of Fifth Avenue, the United Nations building and so much more. Your positive words about our food are also greatly appreciated. We hope to welcome you and your family again soon.
Ron Rivera
Front Office Manager
我在这里度过了周末,我喜欢这里!酒店地理位置优越,步行即可到达该地区大部分景点。房间里景色也很美,令人难以置信。工作人员很友好、愉快,给我们的建议也很有帮助
Dear Kleb122,
Thank you for the great review! It is always exciting to know that we met all your expectations, and we are delighted you enjoyed your stay. It was our pleasure serving you at New York Marriott East Side, and we look forward to doing the same.
Ron Rivera
Front Office Manager