Dear tmg09, Thank you for the very positive review of your recent visit to the Trump International Hotel and Tower New York-Central Park! I am delighted to read your appraisal of our team and services. Our team makes every effort to deliver upon the high standards we have set for ourselves; we strive to ensure our guests recognize the services and facilities we provide as offering a high level of value and a warmly memorable experience. We are very happy to know that you and your family had a pleasant stay with us and we certainly look forward to welcoming you back in the near future.
Dear Alexia D, Thank you for choosing Trump International Hotel and Tower NY-Central Park on your recent visit. I was very pleased to learn that you enjoyed the beautiful views from your room and that you found the staff to be helpful and friendly. However, I was concerned to hear about your experience with the room cleanliness and missing amenities. I would like to take this opportunity to apologize for the problem. Although I know that does not change your experience, I hope that you can feel confident that we heard your concern and we will take immediate steps to correct any deficiencies. We do hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.
房间很大，位置便利。 工作人员很友好，非常有帮助。设备齐全的厨房配有烤面包机，烤箱，大冰箱，炉灶，盘子和咖啡壶。 他们甚至有一个开瓶器和洗碗机！ 提供免费瓶装水。
Dear twmark1, Thank you for taking the time to post such a wonderful review from your most recent stay with us at Trump International Hotel and Tower New York. I was so pleased to hear that you thoroughly enjoyed our spacious accommodation and the kitchen facilities in your suite. Thank you for commending our staff to be excellent and we certainly look forward to welcoming you back very soon.
Dear r_u_experienced?, Thank you for taking the time to share your feedback regarding your recent stay at Trump International Hotel and Tower NY-Central Park. We value all forms of guest feedback as an opportunity to improve the services for our guests. We apologize for the less than pleasant experience while visiting with us. We regret that we were not able to meet your expectations as well as our own standard of service. We have discussed these topics with our team and we will take immediate steps to correct any deficiencies. I would therefore hope that your experience on this visit will not dissuade you from staying with us again. We hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.
Dear ray5478, Thank you for taking the time to share your experience at Trump International Hotel and Tower New York. We apologize for not being able to create a perfect experience while visiting with us. Please know that we are actually undergoing a room refresh project which will be completed this year and will address many of your concerns. We do hope to have another opportunity to welcome you back in one of our newly refreshed and larger suites that will make your stay more comfortable and enjoyable. Thank you, again for your feedback and we look forward for your return trip soon.
Dear 947ivanai, Thank you for the wonderful review of your recent visit to the Trump International Hotel and Tower New York-Central Park! We are so pleased that you enjoyed your stay with us and you found our hotel to be in a good location and with excellent service. I am delighted to read your acknowledgement for our genuine assistance throughout your entire visit and we appreciate your kind remarks. We do hope we will have the pleasure to welcome you back very soon.