这间酒店时由银行改建而成，十分特别。房间是典型的假日酒店风格：干净的床单、舒服的枕头、宽敞的浴室。职员和热情，免费早餐也是典型的假日酒店风格，大堂很漂亮。外卖有很多选择（我点了Luna Del Sea，味道不错）。不过出门要小心，酒店门口有很多社会青年。酒店有一个小型停车场，我把车停在那里过夜。下次不确定还会不会来这里（我一个女性独自出行），似乎周边不太安全。
Dear E T,
We are terribly sorry to read that you had such an unpleasant experience with us.
Regarding your comment about the neighborhood, we want to point out that we are located in the heart of Baltimore downtown; we are only 0.5 mi away from the Inner Harbor, 0.4 mi from the National Aquarium, a few blocks away from the Little Italy district and 0.7 mi from Harbor East, to be exact. Also, we want to assure you that our neighborhood is completely safe. We are located across the street from the Baltimore Police Headquarter and the Baltimore Sheriff’s Office. We are a member of Baltimore Downtown Partnership, whose representatives always present in the area and ready to help Baltimore guests with anything they need.
Please don't hesitate to reach out if you have any other concerns @ 410-400-4085, I would be happy to work with you directly and look forward to working on earning your business back.
多米尼克是班车司机。我问他我是否应该去买一些马里兰海鲜。他劝我去MO's Crab & Pasta，并且送我到内港让我在MO's前门下车。吃完后我不得不打电话给酒店，并告诉他们来接我，Dominic准时到达。美好的夜晚。格里芬芽！
Dear Bud Griffin,
Thank you so much for taking the time to share your experience with us!
Is it so nice to hear that Dominic was helpful and accommodating. I will definitely share your comment with him. Our team members take great pride in their service efforts. It means so much to our team to hear a review like yours. Thank you! We hope to see you back soon!
Dear Bob R,
Thank you for taking the opportunity to share your comments about your stay with us! We sincerely appreciate you choosing to stay with us during your trip to Baltimore, as we know you had several choices at hand!
We are elated to hear about your experience and are that our team was able to assist you with your needs. We understand visiting for hospital related reasons can be stressful and appreciate the fact that you were able to feel comfortable and relaxed!
We wish you all the best and look forward to your next visit with us!
We'd like to take the opportunity to thank you for sharing your comments with us, we will be sure to share them with our team! Furthermore, thank you for choosing to stay with us during your time in Baltimore!
We're very happy to hear that our complimentary shuttle transportation was of great service to you to be able to visit just some of the many intresting areas of attraction Baltimore is known for. We invite you and your family back the next time you visit Charm City!
Thank you taking the time to share your experience and views with us. We really appreciate the opportunity to have you visit with us and look forward to your returning in the future.