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附近酒店
点评 (1,348)
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1 - 6 条点评,共 1,348 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年12月6日的点评

酒店很好,距离内港比较近,工作人员很好!酒店大堂很雄伟!距离附近的餐厅景点和便利店都很近。乌鸦队和金鸢队住过的酒店,华盛顿纪念碑也在附近。酒店交通便利,距离查尔斯街地铁站仅一个街区。

1  感谢 fallriverma
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Dawn M,巴尔的摩内港希尔顿恒庭旅馆&套房酒店 的 General Manager,回复了这篇点评2017年12月11日已回复
Google 翻译

fallriverma,

Thank you for the 5 star review and being our guest at the Hampton Inn & Suites Baltimore/Inner Harbor! We appreciate you taking the time to share the details about our great location for your fellow travelers. I always love to hear about our great staff, thank you for the compliments. I enjoyed sharing your review with our team.

We hope to welcome you back the next time your travels bring you to Baltimore!

Happy Holidays!

Warm Regards,
Dawn M., GM

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月30日的点评

一切都很好,直到我必须支付189.00,我在下午11时58分到达那里,并不得不在第二天早上11点离开,对我来说为这几个小时实在花费太多。如果你在晚上某个时间来这里,你就会感受到这种价格的变化。

与 Hampton 合作收集的点评
感谢 Kevin C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Dawn M,巴尔的摩内港希尔顿恒庭旅馆&套房酒店 的 General Manager,回复了这篇点评2017年12月1日已回复
Google 翻译

Greetings Mr. Curtis,

Thanks for taking the time to share your feedback. I'm sorry to hear you were disappointed with your check out time. We do review and compare to other hotels in the area to remain competitive.

I would welcome the chance to talk with you further about your charges.

After reviewing your reservation I see you booked a different rate than you mention above. So if there is a billing problem or parking and taxes that need further review, we'll be more than happy to go through it with you and resolve any questions you have.

We look forward to hearing from you. Thank you for staying with us.

Regards,

Dawn M., GM

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月18日的点评 通过移动设备发表

我们是在听完了音乐会以后打算在附近找家酒店住一晚的,住过这家之后打算以后再住一次。房间很干净,床很舒服,员工也很好。酒店有专人帮我们停车,查尔斯非常友好!这家酒店就在餐厅、购物城和我们参加的音乐厅(皇家农场竞技场)步行范围之内。感谢所有酒店员工让我们的入住如此特别!

感谢 russnang
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Dawn M,巴尔的摩内港希尔顿恒庭旅馆&套房酒店 的 General Manager,回复了这篇点评2017年11月20日已回复
Google 翻译

Thank you so much, russnang, for the 5 star review, but more importantly, for choosing the Hampton Inn Baltimore/Inner Harbor for your getaway to Baltimore. We are so happy to know that our location was convenient and I so enjoyed reading your comments on our great guest service team. Even though we are here to please, it is always nice to be recognized by a happy guest. I look forward to sharing your compliments with our team and Charles, I know it will make their day!

I hope you enjoyed the concert, we look forward to seeing you again the next time you're in town.

Sincerely,

Dawn M., GM

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年11月11日的点评 通过移动设备发表

周末的时候,我们在这里入住了一个晚上。我们原本想在这里续住的,但经过一晚不眠夜之后,决定缩短住宿时间。优点:非常有礼貌的员工,优越的位置,漂亮的装修,标准的早餐。缺点:35美元代客停车费用(周边停车紧张),临时急需升级的房间(1、最高级的床并不是我们在汉普顿酒店所习惯的——根本不舒服。2、水槽严重堵塞。3。卫生间和淋浴间很多位置都生锈。说实话,我们觉得非常失望。虽然酒店位置优越,但我们还是决定更换,最起码睡眠质量有保障。

感谢 jacaga
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Dawn M,巴尔的摩内港希尔顿恒庭旅馆&套房酒店 的 General Manager,回复了这篇点评2017年11月13日已回复
Google 翻译

Dear jacaga,

Thank you for choosing Hampton Inn and Suites - Baltimore Inner Harbor. I am sorry to hear that you were unhappy with the condition of the room, please accept our sincere apologies. I assure you that this is uncharacteristic of our hotel and we work hard to maintain our guest rooms. Your comments couldn't have come at a better time, we are actually in the middle of planning a renovation of our rooms and I've shared your feedback with our design team. We don't have a set date, but we hope to be able to welcome you back during your next trip to Baltimore.

I appreciate you taking the time to complement our courteous staff and our great location. Your comments are of immense importance to us and we thank you for taking the time to share your recent stay.

Best,

Dawn M., GM

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2017年11月3日的点评

良好的位置,价钱合适,员工友善。我住的唯一缺点是,我花了35美刀每晚的价钱,应该是代客泊车服务...但是因为很少有人知道如何驾驶一个手动变速器,所以最终大部分时间是由我自己搞定。在6次停放或取回车中,我自己做了4次。话虽如此,所有的工作人员都很有风度,而只能对那些无法驾驶手动变速汽车的人抱歉了。

与 Hampton 合作收集的点评
感谢 WilliamR4047
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Dawn M,巴尔的摩内港希尔顿恒庭旅馆&套房酒店 的 General Manager,回复了这篇点评2017年11月17日已回复
Google 翻译

Dear William R.,

Thank you for being our guest and for taking the time to comment about your recent visit and the 4 star rating. We are happy to know you were pleased overall, although we apologize for the service issues with valet. I've shared your comments with the team so we can correct this issue going forward.

Thank you for bringing this to our attention and we hope you'll give us another chance on your next trip to Baltimore.

Best,

Dawn M., GM

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