我们晚上才到酒店,发现房间不适合年纪大的夫妇;小的空间,浴室里没有架子,没有沙发坐着,一个嘈杂的空调系统。第二天,我们搬到了一个没有这些问题的房间里去了。接下来的五个晚上是非常好。感谢工作人员
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我们晚上才到酒店,发现房间不适合年纪大的夫妇;小的空间,浴室里没有架子,没有沙发坐着,一个嘈杂的空调系统。第二天,我们搬到了一个没有这些问题的房间里去了。接下来的五个晚上是非常好。感谢工作人员
在过去的十年里,我们一直住在布鲁克林桥万豪酒店,并拥有一个Bonvoy会员资格。最初我们在这次入住中遇到了一个房间的问题。幸运的是,我们和经理萨姆·易卜拉欣谈过了,他很有同情心,乐于助人,并立即纠正了这种情况。我们两周的入住棒极了。我们享受温暖友好的员工,游泳池和健身房,早餐和欢乐时光的食物,景色。我们强烈推荐布鲁克林万豪酒店。
Dear etsyb2017,
As a member of Marriott Bonvoy, we appreciate your loyalty to our brands, and we enjoyed welcoming you to the New York Marriott at the Brooklyn Bridge once again. We are delighted to read that you loved the food we serve, on-site amenities, as well as the view from your room. We strive to make sure every guest feels at home, and we will be sure to share your compliments with our team. We appreciate you recommending us to future guests and look forward to your next stay with us soon.
Sam Ibrahim
General Manager
7月份,我们在这家酒店入住了5晚。从我们到达的那一刻起,工作人员就非常热情、高效。我们经常旅行,很少能找到一家酒店的员工看起来如此开心,如此愉快。酒店地理位置优越,客房非常舒适,达到了对新装修的万豪酒店的期待。让我们在这里过得如此愉快的是我们从门卫到前台工作人员再到酒店经理都感受到了积极态度。特别值得一提的是前台的雅希拉和运营总监桑托什。如果重游布鲁克林,我们一定会再回到这家酒店的。
Dear lolawm,
Thank you for choosing the New York Marriott at the Brooklyn Bridge and for your lovely review. We are delighted you enjoyed our newly transformed contemporary hotel and that you were impressed by our outstanding service. We will surely share your compliments with Yahira and Santosh. We look forward to your next visit and wish you all the best with your travels.
Sam Ibrahim
General Manager
致Brown-Clarke女士的一封信
亲爱的Brown-Clarke女士,希望一切都好,我想特别感谢一下你上周末提供的优质服务,我这些年住过很多酒店,万豪酒店一直都是我的选择(如果有机会的话就是我的唯一选择),因为我在万豪酒店遇到过的员工。 我最喜欢的万豪酒店是巴黎的剧院酒店(那里的员工超赞,然后,毕竟是巴黎)但是布鲁克林桥万豪酒店成为了我第二喜欢的——因为你。感谢你成为万豪酒店团队中细心,专业,友好和热情的一员。
Dear JaBari_Brown,
Thank you for reviewing your stay at the New York Marriott at the Brooklyn Bridge - it's great to know we exceeded your expectations. We are thrilled to read about your fantastic experience and how much you enjoyed our hospitality. We strive to make sure every guest feels at home, and we will be sure to share your compliments with Mrs. Brown. We look forward to welcoming you back on your next visit to the Big Apple.
Sam Ibrahim
General Manager
这个位置非常适合我们的需求,离家庭和纽约市中心都很近。我们选择万豪酒店是因为它的地点、可预测的质量、员工和服务。这家万豪酒店没有让人失望,从前台直到退房时,一切都很完美。酒保也特别棒,他做了自我介绍,当我们晚上去喝一杯时,他一直没有忘记我们的名字。我们在酒店吃了早餐,但没有吃其他餐点,这很适合我们的需求。房间很干净,很宽敞。去地铁站很方便。乘坐出租车去市中心大约10-15分钟。
Dear Brian B,
Thank you for your loyalty to our brand and for being our guest at New York Marriott at the Brooklyn Bridge. We are pleased to know you had a perfect stay and that you enjoyed our excellent service, spacious, comfortable rooms, and that our location was perfect for your needs. It was our pleasure hosting you, and we look forward to doing so again.
Sam Ibrahim
General Manager
3天住宿期间我们在这家酒店遇到的每位员工都有礼貌,尊重人,非常风度翩翩。他们的服务无可挑剔。设施非常好,非常干净。下次我们在布鲁克林时,我们肯定会再来。
Dear nwils0n1967,
Thank you for staying at the New York Marriott at the Brooklyn Bridge. We are delighted you were impressed with the excellent service provided by our team and that you enjoyed our well-kept property. It was a pleasure having you as our guest, and we look forward to seeing you both soon.
Sam Ibrahim
General Manager
整个地方都很棒,我升级到了一个我感觉像皇室一般的房间。但是此次住宿让我觉得最棒的就是M俱乐部休息室的唐!这个人应该担任纽约的代表。 他给我画了长岛蒙托克的照片,让我感到立马就想去那里。我可以品尝到新鲜的海鲜。我能感受到海风,还可以听到海鸥的声音。感受到全身心的放松!唐是个友好善良,让客人感觉他像是家人的人。在这个繁忙的大城市里,这真算得上是一种令人欣慰的欢迎了!
Dear Lisa G,
We are so pleased you had an excellent stay with us, and that Donald showed you what Marriott's spirit of service is all about. It was a pleasure having you as our guest, and we can't wait to see you again soon at New York Marriott at the Brooklyn Bridge.
Sam Ibrahim
General Manager