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1 - 6 条点评,共 299 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年9月5日的点评 通过移动设备发表

我和一个朋友8月份去了这家酒店住了10天。他们家的机场接送服务从一开始就让我留下了一个很好的第一印象。工作人员非常友好,非常乐于助人。虽然他们有些人的英语表达能力有限,但是我们仍然得到了我们所期望的各种服务。酒店有点过时了,但对我自己来说,我喜欢老式的酒店和老建筑。对大多数人来说,他们会喜欢新酒店,但对我们来说。我们喜欢它! !我们超爱我们门外的游泳池!我们还会回来住的!

1  感谢 sgoose_19
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
villadianabali,巴厘岛戴安娜别墅酒店 的 Director of Sales,回复了这篇点评2017年11月11日已回复
Google 翻译

Dear Valuable Customer,
Warmest Greetings from Villa Diana Bali...

Thank you for you review to us and we are really appreciate it! :)

We really happy can served you at Villa Diana Bali with our services.
It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home...

Hope will see you again at Villa Diana Bali...

Have a nice day!

Kind Regards,
Villa Diana Bali Management

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月11日的点评 通过移动设备发表

当前是10晚住宿的最后一个早晨,总共是10个学生和2个老师。这是完全享受的体验。我们住在两个别墅。他们有些疲惫,但尽管如此,我们的目的绝对达到了。他们的工作人员很乐于助人,大多数人英语讲得很好。我们在电话里订了几次食物,他们在电话里很开心地帮我们摆脱困难。早餐是合适的,位于双6沙滩真的很好。记住,这儿不是有铃铛和哨子的五星度假胜地,但它的钱花得很值。两个别墅有些小,但是绝对适宜的隐私的池子。我会毫不犹豫的推荐这儿。

感谢 billg720
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
villadianabali,巴厘岛戴安娜别墅酒店 的 Sales Executive,回复了这篇点评2017年5月4日已回复
Google 翻译

Dear Bill,

Thank you very much for your reviews. We're happy to hear that you enjoy your experience in Bali here with us..
We really appreciate your good review..
It would be a pleasant to be able to welcome you again at Villa Diana Bali whenever your travels bring you back here..

Regards,

Diah

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年4月2日的点评

真的对Villa酒店真的是非常失望,连基本的条件都不具备。 浴室需要整理,墙壁重新喷绘,并且空调需要更换起动器。 毛巾看起来用了好久了。 蚂蚁无处不在,工作人员踩着烟头和地面上的其他垃圾来回行走。 再也不会来住这里了!

感谢 kitty C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
villadianabali,巴厘岛戴安娜别墅酒店 的 Sales Executive,回复了这篇点评2017年5月4日已回复
Google 翻译

Dear Funholidaygal,

On behalf of Management Villa Diana Bali, I would like to express our gratitude for the opportunity given to us to serve you during your stay in Bali. However, we're very sorry to hear that your stay with us did not meet the level of expectation that we strive to achieve for each one of our guests. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to apologize for the negative experience which you have encountered during your stay.

Moreover, please accept my sincere apologies for your experience pertaining to situation at Villa Diana Bali. Please contact us further in info@villadianabali.com in order for us to gain more specific information that will assist our overall improvement moving forward. We have shared your feedback with the team who are currently reviewing the processes and procedures to ensure the better performances in the future. Please rest assure that I am following this closely and changes will be made where needed to ensure our product and service is of the highest quality.

As our valued guest, thank you again for your feedback and we hope we could have the opportunity to serve you again whenever your travels bring you back to Bali.

Regards,

Diah

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2017年1月30日的点评 通过移动设备发表

我一个人在这家酒店住了五晚。我需要在沙努尔和水明漾之间休息。这家酒店是旧的,需要一些保养。足够安静,位于雷吉安区。距离主要的车站有10分钟步行路程,步行不太方便。淋浴和浴室的设计不好,淋浴后水覆盖了整个地板。 毛巾和床上用品都是旧的,有磨损。 房间很宽敞。 地板非常滑,因为他们没有地毯,空调有噪音。员工很棒且乐于助人。早餐能吃,但不美味。在路上有一家很棒的咖啡店。

感谢 ManisNaomi
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
villadianabali,巴厘岛戴安娜别墅酒店 的 Sales Executive,回复了这篇点评2017年5月4日已回复
Google 翻译

Dear ManisNaomi,

Thank you very much for the reviews..
We would like to firstly express our gratitude to be able to have opportunity to serve you during your stay in Bali with us.

However please accept my sincere apologize for the inconvenience that you experienced. Please rest assure that we already communicate your constructive reviews to the related department in our team.. We thank you for the information given to us, we will use this valued information to assist us to achieve overall improvements in the future..

It will be our huge pleasure to get another opportunity to serve you again in your future visit in Bali..

Regards,

Diah

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2016年12月15日的点评 通过移动设备发表

周围环境看上去非常的,就整个酒店一些方面都差强人意,有待改善,这里的毛巾也需要更换一番,看上去非常的破旧,早餐也不是特别的好吃,虽然它不收取任何的费用,但是分量很少,简直就吃不饱,选择也更少,不得不讲整个酒店非常的便宜,满足我的需求,但是所有的工作人员都非常的友好热情,也是沿途旅行唯一的亮点了。

感谢 WilIyum
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
villadianabali,巴厘岛戴安娜别墅酒店 的 Sales Executive,回复了这篇点评2017年5月4日已回复
Google 翻译

Dear WilIyum,

We would like to firstly express our gratitude for your review and the opportunity that given to us to be able to serve you during your stay in Bali. Thank you for thhe positive comment regarding our staff performances as well, we highly appreciate it..
However, we would like to apologize if you experienced incoveniences during your stay. Please accept my sincerely apologize and rest assure that we already communicate your constructive reviews to the related department and we believe your valuable information will help us to improve our performances in the future...

It will be a pleasure to be able to get a chance to serve you again in the future with our better service and performances.

Thank you very much..

Regards,

Diah

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2016年11月15日的点评

我们一直住在这里,是的,在巴厘岛这里并不是最现代的,最新潮的。但是我们爱这里,这里总是干净的,说这里的员工让人震惊,一点也不过。这里的价格也很好,我们和一个16岁的一起旅行,她需要自己的房间住宿,一切都是短暂,但是热血沸腾的走开。我说过了这里的员工是令人震惊的吗?我建议订别墅酒店。

感谢 JD70147
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
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