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Dear Vicky L ,
Thank you very much for taking the time to review your stay with us.
Your feedback is truly valued and I would like to thank you for sharing your experience with us. The most important element that you had a great and memorable experience and we greatly appreciate on your overall compliments regarding our hotel.
I sincerely hope that you would return and look forward to the time that we at Villa Diana Bali can serve you again.
Dear Valuable Customer,
Warmest Greetings from Villa Diana Bali...
Thank you for you review to us and we are really appreciate it! :)
We really happy can served you at Villa Diana Bali with our services.
It nice experience while you staying with us. We keep improve our services to make our guest enjoy stay with us and like their home...
Hope will see you again at Villa Diana Bali...
Have a nice day!
Villa Diana Bali Management
Thank you very much for your reviews. We're happy to hear that you enjoy your experience in Bali here with us..
We really appreciate your good review..
It would be a pleasant to be able to welcome you again at Villa Diana Bali whenever your travels bring you back here..
真的对Villa酒店真的是非常失望，连基本的条件都不具备。 浴室需要整理，墙壁重新喷绘，并且空调需要更换起动器。 毛巾看起来用了好久了。 蚂蚁无处不在，工作人员踩着烟头和地面上的其他垃圾来回行走。 再也不会来住这里了！
On behalf of Management Villa Diana Bali, I would like to express our gratitude for the opportunity given to us to serve you during your stay in Bali. However, we're very sorry to hear that your stay with us did not meet the level of expectation that we strive to achieve for each one of our guests. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to apologize for the negative experience which you have encountered during your stay.
Moreover, please accept my sincere apologies for your experience pertaining to situation at Villa Diana Bali. Please contact us further in firstname.lastname@example.org in order for us to gain more specific information that will assist our overall improvement moving forward. We have shared your feedback with the team who are currently reviewing the processes and procedures to ensure the better performances in the future. Please rest assure that I am following this closely and changes will be made where needed to ensure our product and service is of the highest quality.
As our valued guest, thank you again for your feedback and we hope we could have the opportunity to serve you again whenever your travels bring you back to Bali.
我一个人在这家酒店住了五晚。我需要在沙努尔和水明漾之间休息。这家酒店是旧的，需要一些保养。足够安静，位于雷吉安区。距离主要的车站有10分钟步行路程，步行不太方便。淋浴和浴室的设计不好，淋浴后水覆盖了整个地板。 毛巾和床上用品都是旧的，有磨损。 房间很宽敞。 地板非常滑，因为他们没有地毯，空调有噪音。员工很棒且乐于助人。早餐能吃，但不美味。在路上有一家很棒的咖啡店。
Thank you very much for the reviews..
We would like to firstly express our gratitude to be able to have opportunity to serve you during your stay in Bali with us.
However please accept my sincere apologize for the inconvenience that you experienced. Please rest assure that we already communicate your constructive reviews to the related department in our team.. We thank you for the information given to us, we will use this valued information to assist us to achieve overall improvements in the future..
It will be our huge pleasure to get another opportunity to serve you again in your future visit in Bali..
We would like to firstly express our gratitude for your review and the opportunity that given to us to be able to serve you during your stay in Bali. Thank you for thhe positive comment regarding our staff performances as well, we highly appreciate it..
However, we would like to apologize if you experienced incoveniences during your stay. Please accept my sincerely apologize and rest assure that we already communicate your constructive reviews to the related department and we believe your valuable information will help us to improve our performances in the future...
It will be a pleasure to be able to get a chance to serve you again in the future with our better service and performances.
Thank you very much..