位在日落大道上,整体来说不算豪华,但是基本水准都可以,提供的早餐也可以,客房服务的水准不错,推荐客房的按摩服务,不但服务相当具水准,价钱也非常划算,可以尽量使用。
- 免费Wifi
- 免费停车
- 游泳池
- 客房服务
房间一般般,需要翻新。但最糟糕的是自助早餐,当我们到达那里时,挤满了游客,房间拥挤不堪,但他们应该提供更多的早餐。 当我们到达那里时,所有托盘都是空的,需要很长时间才能重新装满。所以我们基本上只吃了面包和饮料。
Dear w1w1n5,
Warmest greetings from Horison Legian Bali,
First of all, I would like to thank to you for taking the valued time to share your feedback following your recent stay in our hotel. On the other hand, I am really sorry to read that there were disappointing occurred in your stay. All the points you raised has been carefully noted and shared with concerned team and we deeply apologize for this unusual inconvenience, as this is rather atypical and far from our usual high standards we are known for.
We learned with great concern that your experience did not meet your expectation. While we do realize there's nothing we can do to change the past, it is very important for us to regain your trust and be able to rectify the issues, and I do hope there will be another chance for us to serve you better with the Horison Legian Bali hospitality we proud of.
Please do not hesitate to let me know if i can be any further assistance.
Best regards,
Penny Claudine
General Manager
来这里是商务旅行,开个会。客房足够大,不过有点脏。如果你要举办一场会议,与会人员特别多,我不推荐这家酒店,因为会议室不够大。吃早餐的话,不要忘记随身带上餐券,如果你不想再回房间取得话。设施很完善,有泳池、简约运动场和健身器具。
Dear Imeldapramita,
Thank you for the review on Trip Advisor.
Please accept my sincere apologize for inconvenience that happened during your stay. Your feedback about cleanliness detail is really appreciated which makes us be able to improve in the future.
Once again thank you and looking forward to welcoming you again on your next visit to Bali.
Regards,
Penny Claudine
General Manager
我在这家酒店住了四晚,氛围很好。酒店的每个区域都有轻松的音乐。酒店还有一个不错的游泳池,房间很好,也干净,所以当你度假或者出差甚至是家庭旅行时,住在这里可以很放松,非常棒。靠近Kuta海滩,双六海滩还有Seminyak海滩。只需使用在线交通APP即可去。
Dear nhamans,
Thank you for your favorable review. We trust you enjoyed your stay with us and hope that your nice impression will bring you back to Horison Legian Bali.
We are looking forward to welcoming you back and meeting all of us here.
Regards,
Penny Claudine
General Manager
2019年3月17日至20日入住3晚。对我来说,这是我住酒店最糟糕的一次体验。尤其是最后入住的一晚。有旅行团入住,但是他们似乎没有在酒店入住应有的礼貌。他们在晚上大声讲话。他们在走廊里也是同样大声讲话。我想所有的客房客人都能听到他们的声音。他们在凌晨4点才开始平静下来。在旅馆里度过了一个多么糟糕的夜晚。另外早餐体验也不好。很多食物都空盘了,需要很长时间来补充食物。请额外注意早餐区附近的厕所。
Dear Selviana,
Thank you for share your feedback with us to your recent stay in Horison Legian Hotel. I feel very sorry to read the inconveniences experiences that you feel during your stay at our hotel. I have noted all issues that you experienced and take the essentials steps to ensure that this does not happen again.
Please accept my sincere apologies and I hope I can have the opportunity to welcoming you back to Horison Legian Hotel.
Best regards,
Penny Claudine
General Manager
我们通过Scoopon预订的这家酒店,因为照片看起来真的很好,而且广告上说是新酒店。这家酒店不新,早餐和另外一顿餐饮费包括在价格里。有接机服务和欢迎啤酒。这个地区商店不多,但距离塞米亚克海滩和双六海滩很近。也许是因为地理位置的原因,价钱不算贵。早餐不太好,但是份量充足,菜单每天都会有些调整。虽然酒店并不奢华,但是就价格来说也可以了。工作人员非常有礼貌也很专业。总的来说,是一次愉快的体验,唯一的不满就是wifi每天都要登陆很多次!
Dear Mcgonden,
Greetings from Horison Legian Bali.
Let me take this opportunity to thank to you for choosing Horison Legian Bali to stay and for taking your time to share your review in this forum. We are delighted to know that you had a pleasant experience here. Looking forward to welcome you back, where every member of our team will do their utmost to make your stay enjoyable.
Regards,
Penny Claudine
General Manager
我们几天前再这间酒店住了6天。我们最后一天住宿的时候意识到洗发水和护发素过期了。退房的时候,我们通知前台的负责人(她的名字是Enisia),但是她不在乎,没有发表任何言论。我们真的为此觉得很沮丧,前台负责人应该道个歉或是给我们一个解释的。
Dear Rabella C,
Greetings from Horison Legian Bali.
First of all, I do apologize for the inconvenience caused during your stay and I appreciate the time that taken to share your thoughts. I appreciate for your feedback given about our hotel, and I have definitely noted and shared to the respective department to take appropriate measurements for improvement. Again, thank you for choosing our hotel as place to stay during your holiday in Bali, and i am looking forward to welcoming you back.
Kind regards,
Penny Claudine
General Manager