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附近酒店
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1 - 6 条点评,共 1,337 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
1周前点评

酒店交通便利,方便客人前往波士顿和剑桥。视角很好,能欣赏到河景,也靠近科学博物馆和Duck Tour。酒店员工很专业,帮我们换了一个更符合我们需求的房间。

与 Sonesta 合作收集的点评
感谢 Amirreza K
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,波士顿皇家索尼斯塔酒店 的 Manager,回复了这篇点评回复时间:1周前
Google 翻译

Dear Amirreza,

Thank you for sharing your review. We are so glad to read that you loved our river views and that you had a chance to visit the Museum of Science and join a Duck Tour just steps away from our hotel. As you discovered, our staff always goes the extra mile to ensure that our guests have a memorable experience, and it absolutely made our day to learn that your stay was so enjoyed. Thank you again for settling in with us, we look forward to providing you with another unforgettable Boston getaway soon.

Sincerely,
Kamal Karibe, Director of Rooms

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4周前点评

在索尼斯塔酒店住的很开心。室外酒吧超棒,还能看到查尔斯河。只有两点要抱怨的,其实都是小问题,更应该说是“发牢骚”而不是“抱怨”吧:1.一家地处查尔斯河的酒店,怎么能没有划船机呢? 2.现如今的酒店床头怎么会没有插头(甚至钟都有USB充电线了)? 唯一能充电的地方在床对面的桌子那。。。这样的好处就是你要是设了手机闹铃,肯定能把你叫起床,不过你要做好一上床不玩手机就睡觉的准备。

感谢 I4380KSjenniferd
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,波士顿皇家索尼斯塔酒店 的 Manager,回复了这篇点评回复时间:4周前
Google 翻译

Dear Jennifer,

Thank you for sharing your valuable feedback. We are so glad to read that you enjoyed your stay with us at Royal Sonesta Boston and that you were able to join us for a drink and bite to eat overlooking the Charles River. We greatly appreciate learning the amenities that you would like to see in the future, and I have made a note of this to discuss with our leadership team. It was a joy to have you with us, and we look forward to welcoming you again in the months and years to come.

Sincerely,
Kamal Karibe, Director of Rooms

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2019年5月17日的点评 通过移动设备发表

酒店的优点是里面有星巴克、酒吧和餐厅,床很舒适。但是三百多美元一晚上,住了三晚,房间里应该很温暖,恒温调节器不应该是坏的,也不应该有一个破损的、重新油漆过的浴缸。我反应了这些问题之后,酒店给我换了一个房间。小提示...注册酒店的会员在优惠时段可以享用免费酒水,餐厅还可以打九折。我猜房间的问题主要是因为酒店从hotel.com网站上接了很多第三方的订单。员工友好,房间干净。位置的话步行到城里的景点半个小时,马路对面就有一家商场。

感谢 travelfan2323
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hotel_mgmt_team_365,波士顿皇家索尼斯塔酒店 的 Manager,回复了这篇点评2019年5月23日已回复
Google 翻译

While it is wonderful to read that our friendly service and on-site amenities left you so impressed, we sincerely regret that there were aspects of your stay that fell short of expectation. We appreciate you sharing your feedback with us during your visit so that we could provide you with a room better suited to your needs, and please rest assured that our engineering team has addressed the noted items. On behalf of all of us, we thank you for allowing us to serve as your home-away-from-home, and we hope to have the opportunity to fully win your heart on your next trip to Boston.

Sincerely,
Royal Sonesta Boston

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2019年4月27日的点评

我很高兴我订了这家酒店。我们带孙子们去波士顿玩几天,订住宿考虑的是位置,最重要的是室内游泳池。我没想到工作人员会如此热情好客。我们看到的景色非常壮观,房间干净舒适,客房服务非常好。我们的孙子们觉得很特别,备受宠爱。

与 Sonesta 合作收集的点评
感谢 207donna2015
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,波士顿皇家索尼斯塔酒店 的 Manager,回复了这篇点评2019年4月29日已回复
Google 翻译

Dear Donna,

It was a pleasure to welcome you and yours on your trip to Boston, and it absolutely warms our hearts to read what a wonderful time you had. Thank you for allowing us to be a part of this special getaway, we hope you will join us time and again to create many more cherished memories in the years to come.

Sincerely,
Royal Sonesta Boston

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2019年4月17日的点评

为了一个会议,在那里入住,度过了两个晚上。酒店非常干净,床很舒服。酒店就在河边,位于剑桥中心位置。早餐很好,我喜欢酒店提供的星巴克咖啡。有点贵,但它是在波士顿嘛。

与 Sonesta 合作收集的点评
感谢 larryOrchardPark_NY
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
hotel_mgmt_team_365,波士顿皇家索尼斯塔酒店 的 Manager,回复了这篇点评2019年4月18日已回复
Google 翻译

Dear Larry,

Thank you for taking the time to share your kind review, we are delighted to read that you found all the comforts of home, plus some incredible views, here at Royal Sonesta Boston. We trust that your conference was a great success as well, and we invite you to join us again the next time you are in the area. We look forward to your return.

All the best,
Royal Sonesta Boston

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