Thank you guys, your feedback is most appreciated by us & we look forward to your next visit up the mountain.
我们的第一个晚上睡的很糟糕，一个超级柔软的床垫一直往下沉，根本无法入睡; 值得庆幸的是，当我们与接待处反馈时，经理就帮我们找了一个新床垫或者同意我们到另一个房间住，让我们先试试床！ 她说他们正在逐渐更换床垫，这是好事。 住了两个晚上，我们的房间位置有点嘈杂，但是不可避免因为这是楼层设计的原因。 人们常常从餐厅和接待前台来回走动。 我们住的两个房间的景色都很美！ 值得！ 酒店毗邻景色迷人的远足小径。
Thank you for your feedback, yes we have been busy replacing many of the beds since taking over the hotel & as we don't sleep in them it's great when guests let us know so that we can earmark the soft ones to go first. We are glad you enjoyed the wonderful views on offer here & the proximity to the hiking trails. Thank you for choosing to stay with us here at Skotel.
Thank you for your kind review Abaiabai, it is much appreciated. We are glad that we could help you enjoy the great outdoors here & hope you visit again one day.
Hello, thank you for your review. Yes we have had some extremely cold weather here the last few days, down to below freezing but its on the improve now, winter is coming, along with the snow, yay! : )
I'm wondering if you were a late walk in booking as we turn all the heaters on in our arrival rooms prior to check in, to make them cosy for guests. We have found beds are a personal preference, but as we replace, which we have been rapidly doing since purchasing the hotel 6mths ago, we are trying to go for medium firmness.
The solid wood construction of this Lockwood ski lodge is not the best for filtering noise & we are looking into this with them, also a full backpackers can be a noisy place & is something to keep in mind when going for the budget option. The communal kitchen is cleaned twice a day & we apologise if some guests left it in disarray & that we didn't get back to it quick enough for it to be less messy for you. We are glad you enjoyed the lounge though.
Hello, thank you for choosing to stay at Skotel. We have recently purchased this lovely old gal & are busy making improvements as fast as we can, beds are on our list. We hope you enjoyed the new super fast free Wi-Fi we just had installed, it was our first big project to improve our guest experience. The Lockwood construction of this ski lodge has many stories to tell as her environmentally friendly solid wood construction heats during the day & cools (contracts) into the evening (the creaking noises you are referring to).
We hope you enjoyed the availability of our guest kitchen when it came to making your breakfast. Many guests find these facilities (fully outfitted kitchen & dining room) of great benefit if they wish to self cater.
Yay!!! We are so glad you enjoyed your stay here. It really is a great spot for all those looking to do the Northern Circuit as it starts right here, we are so lucky to be right in this spot. We really appreciate your feedback & hope you do get back to visit us again soon. Thanks so much : )