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附近酒店
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1 - 6 条点评,共 386 条
2018年12月30日的点评 通过移动设备发表

第一次入住这间酒店,感觉还可以。

虽然有点旧,但打扫尚算干净,就在盐湖城downtown , 做什么都很方便,员工服务态度不错。

空间宽敞,被褥枕头厚薄适中,但冷气温度很难控制...

书桌床边皆有充电的位置,WiFi 速度快。洗手间设备齐全,又有提供挂衣服的地方和衣架,最适合我这种多衣服的人。

喜欢它洗手盆的位置和厕所是分开两个不同的空间,但不喜欢一开门就见到洗手盆。

早餐一般般。

虽然有免费停车场,但位置比较小,技术差一点也不好控制。而且停车场没有直驳去酒店的电梯,自驾游又行李多的话会不方便。

要改善的地方蛮多的,不介意再回来,但下次再去盐湖城会考虑入住其他地方。

感谢 momoannie
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com 查看原文
Ashley B,Holiday Inn Express Salt Lake City Downtown 的 Manager,回复了这篇点评2019年1月10日已回复
Google 翻译

Thank you for your email. I apologize that you thought the hotel was old as it is has been completely remodeled and is a Holiday Inn Express. I also appreciate all the other kind words that you expressed in your Trip Advisor review. You did point out that we do not have access from the parking directly into the hotel. I apologize if you were not told that you can walk straight in from the second floor parking right to the elevators, I will make sure our staff knows to let all guests know this wonderful feature. I also appreciate the compliment about the spacious clean rooms with enough storage area to be able to hang all your clothes. It is a great feature for our over seas guests that have been traveling from city to city.

I would like for you to contact me directly about the some of the items that you spoke about as I am a bit confused because of the raving review. My email is Samantha@safarihospitality.com and my direct line is 801-333-7102

All the best,

Samantha

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2017年5月29日的点评

我们为了一个最近的会议住的这里,很完美!对面就是会展中心,到许多餐厅也都很方便。 房间很干净而且有我们需要的一切。 前台的工作人员都非常友好和乐于助人。 我唯一觉得烦人的是浴室的门。 这是一个折叠门,一开始的时候都关不上(锁)。 维修人员马上就来修好了,而且很不错,但是很难关上并锁上这个门,因为没有把手,只有一个很小的金属物可以转动。有时候我不得不尝试4到5次才让它闩锁。可能装上一个大点的旋钮来抓住会有所帮助!

感谢 csc6698
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ashley B,Holiday Inn Express Salt Lake City Downtown 的 Director of Sales,回复了这篇点评2017年6月8日已回复
Google 翻译

Dear csc6698,

Thank you for taking the time to leave your feedback regarding your recent stay with us. I apologize for the trouble you had with the bathroom door. I have passed on your recommendation to our management team.
I am happy to hear of your great experience with our location and staff. I'll be sure to pass on the kind words.
Next time you are traveling to Salt Lake City, be sure to keep us in mind.

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2017年5月20日的点评

这家新酒店需要建筑公司返修一切!门对不齐!浴室门锁不上!空调运转不正常!空调盖掉在了阳台上! 2台电梯不够用!一次糟糕的经历!

感谢 JOHN C
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ashley B,Holiday Inn Express Salt Lake City Downtown 的 Manager,回复了这篇点评2017年5月24日已回复
Google 翻译

Dear John,

Thank you for taking the time to give your feedback. I apologize the room was not up to the standard you've come to expect from us. I will personally address this with our maintenance staff to ensure it does not happen again. In looking at your folio, I see the front desk has credited your account with reward points. I hope that makes up for some of the inconvenience. When you travel to Salt Lake City again, please contact me directly at Samantha@safarihospitality.com so I can assist with making your reservation, ensuring you get the correct room type and have an enjoyable stay. I hope to see you back.

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2017年4月24日的点评

房间是很好的汽车旅馆房间,早餐在我期待的这个级别的宾馆里还不错。在爵士比赛结束后有些吵闹(很显然他们赢了)。对于在会展中心,场馆,先锋剧场有活动的人来说住这里p很好。位置对于去市中心很方便,离Trax站有点距离。注意SLC的街区比其他市中心区域要远一点,大概8英里。我们住的时候,走廊温度有点高,房间温度不稳定。如果我打开窗通通风的话会好一点。

感谢 rmgis
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ashley B,Holiday Inn Express Salt Lake City Downtown 的 Director of Sales,回复了这篇点评2017年4月27日已回复
Google 翻译

Dear rmgis,

Thank you for taking the time to review your stay.
I apologize the room temperature was inconsistent. We recognized we had an inconsistency with our chillers and have received new equipment to resolve the issue.
We are in a prime location downtown, near many nearby attractions such as the Capitol Theatre, and the Salt Palace Convention Center, and Vivint Smart Home Arena. It's been a few years since the team reached the finals and the fans in Utah show their love, sometimes to an extreme. I am happy our location served your needs. We look forward to having you as our guest again. When making your reservation, please contact myself or Samantha in Sales so we can take care of you.

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2017年4月6日的点评 通过移动设备发表

停车对我来说是个问题,停车难而且令人沮丧。房间很好,入住登记过程不流畅,耗费了比原本所需更多的时间。但工作人员非常专业,乐于助人。酒店很干净。酒店最大的优点是在市中心的地理位置。

感谢 dennisf918
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Ashley B,Holiday Inn Express Salt Lake City Downtown 的 Director of Sales,回复了这篇点评2017年4月13日已回复
Google 翻译

Dear Dennis,

On behalf of the staff at the Holiday Inn Express Downtown, I apologize that your recent visit with us was below your standards. Our staff always tries to provide the highest level of hospitality to each of our guests. We understand that parking downtown can be frustrating. That is why we provide a convenient parking garage for our guests.
We pride ourselves in the cleanliness and comfort of our rooms, so hearing that the room was just okay is disappointing to hear. Please contact me directly so we can discuss the specifics of your room.
We love to hear good comments acknowledging our staff's service and will be sure to recognize Jesse for being professional and helpful.

Thank you again for bringing your concerns to our attention and again I would love to hear from you directly. Please contact me at Samantha@safarihospitality.com
I look forward to hearing from you.

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