这个酒店有着非常不错的加热泳池和热水浴缸。它们在一个真的很大的阳光房里还有着很大的玻璃。我们都很享受这个炎热阳光的天气还有温暖的水。它们的早餐房间可以使用更多的位子但总体来说,这些不是什么问题。工作人员非常友善。更多
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这个酒店有着非常不错的加热泳池和热水浴缸。它们在一个真的很大的阳光房里还有着很大的玻璃。我们都很享受这个炎热阳光的天气还有温暖的水。它们的早餐房间可以使用更多的位子但总体来说,这些不是什么问题。工作人员非常友善。更多
显示较少Dear Guest,
We are very glad that you liked our indoor heated pool and hot tub. Our pool is very popular among our guests, and attracts travelers all year around. We appreciate your comments about the breakfast room: during the busy summer season we have more guests with children, who would like to take their time eating breakfast enjoying their vacations. We can assure you that we will follow-up on your comments.
Please stay with us again during your trip to Scranton.
Sincerely,
Siva Myneni,
General Manager.
汽车旅馆可以一样优秀。 今天的问题是客人的问题,不关工作人员是否不尊重财产和其他客人。 但是,这并不是汽车旅馆的错误,父母没有履行监督子女的义务。这是一个问题,您也可以在餐厅,商店等看到这样的现象。我们将在不久的将来回到这家汽车旅馆。 那些不礼貌的人,我们也不必去理会他。
Dear Esteemed guest,
Thank you for being our loyal guest! We appreciate you taking your time to submit such a nice review.
Thank you for your understanding and patience! We apologize for any inconveniences you experienced during your stay. We are always family-friendly, and of course, our main goal is to keep our premises quiet and secure for every guest so they can have a good rest during their travel.
We can assure you, we will always maintain guests' peace and comfort.
Please stay with us again during your next travel to Scranton, and we promise to accommodate you as best as we can.
Sincerely,
General Manager
酒店很容易找到,也很干净。办理入住还有结账时,前台都很友好。早餐很好。游泳池看不到底,我不敢进去。不知道哪里出了问题,游泳池该是清澈见底的。
Dear Esteemed Guest:
Thanks for your nice comments. We have undertaken the swimming pool as a priority to our renovation program as a new owner/management of the Days Inn Hotel. The pool has been drained, thoroughly cleaned, painted and filled with fresh new water. So next time you visit us, you will find a sea change in the condition of the pool and see the bottom of the pool through the clear water. Thanks for staying at our propety. We would love to have you next time, when you are in the area.
Thanks,
Sincerely,
General Manager
从181出发很容易到。这是最棒的部分。服务员很乐于助人,最近新升级的tv非常不错。游泳池很大,热浴缸尺寸很好。我不舒服的是早上7点在离繁忙的早餐区很近的工作区工作。
Dear Guest,
Thanks for your complements to our Staff.
We appreciate that our guests notice our recent upgrades and complement our pool.
Although the breakfast area and computer desk are located in different parts of the lobby we might have a traffic there during busy morning hours when guests are having breakfast or departing.
Please know, your comments are addressed.
Sincerely,
Siva Myneni,
General Manager.
当我告诉前台小姐我没有预订吸烟室时,我支付了100元。她把我们带到一个房间,那里烟臭味很浓,我们下楼提出申诉,她给我们一个喷雾器,再没做别的。淋浴头坏掉了。浴帘杆断了。她窗帘也没有关..这是我住过的最糟糕的地方了..恼火地打起行李,如果可能的话,我要将这些可怜的人们带回家..唉!地方真脏啊!!
Dear Guest,
We are sorry that you feel this way. Please know, your reservation was made online for a smoking room.
It was a very busy weekend, almost all our rooms were rented out and there was only a few smoking rooms available, otherwise we would definitely change it to a nonsmoking room at your request.
Guests' comments are very important to us and we always address guests' concerns.
Sincerely,
Siva Myneni,
General Manager.
在这样低的价格我可以预计到酒店将需要升级以及地毯需要更换,但是我希望的地毯是被吸过得,但是我发现打扫人员没有吸墙附近的地面。毛巾肯定是用过的,脏的,但挂得非常好,所以也许管家认为他们是未使用的,并没有更换他们。但它真的挺恶心。我通过猫途鹰预定的,但他们在前台看到我的狗时又又收了11美元。
Dear Guest,
We strive on a daily basis to present affordable and good quality accommodations that fit in any budget.
If we would hear from you during your stay we would immediately replace your room towels at your request.
In regards to the pet fee: every booking source contains "Hotel Policy" part, and our hotel pet policy says that pet fee is $10.00 plus tax per night per pet.
Pet fee is not included in room rate. We try to keep our rates economical and we feel that our pet fee is very reasonable; it has not been changed for years.
Thank you for your review. Your concerns are addressed.
Sincerely,
Siva Myneni,
General Manager.
我不抽烟,但酒店给我安排了一间吸烟房。因为我入住时已经很晚了,所以只能入住了。房间里有一股很浓的烟味,很不舒服...
Dear Guest,
Thank you for being our frequent guest.
Your reservation was made online for a smoking room. In the past years you were always using smoking rooms.
We are sorry that we did not hear from you during your two nights stay. We have nonsmoking rooms available and could immediately change your room to a nonsmoking upon your request.
Please know, your concern is addressed, next time we will make sure to accommodate you in a nonsmoking room.
Sincerely,
Siva Myneni,
General Manager.