岀差完多伦多跟着坐了约三小时车程到达水牛城。 途中停一下欣赏下瀑布景色。 酒店房间光猛整洁。 员工很有礼貌。 但床褥是太软了, 睡得不好。
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Thank you Keith for writing a review and for acknowledging our wonderful staff!
Yes, we are very lucky to be on the medical campus and connected to both Roswell and Buffalo General! What a wonderful campus we have here in Buffalo.
We appreciate your business. Thank you for choosing the DoubleTree by Hilton Buffalo Downtown!
Thank you Dean for taking the time to write a review! I am sorry to hear your sleeping experience was anything but wonderful! Ironically, we are getting brand new mattresses delivered now as I respond to your review! During this renovation, not only are we renovating the guestrooms, we are getting brand new beds in all 100 of our rooms! Our double bedded rooms will now be queens as well! It's all so exciting and I hope you will try us again. I can assure you Dean, you will have a wonderful night's sleep in our new beds!
Thank you for your review!
Thank you Jennifer the nice review!
I am deligthed to hear you were happy with your accommodations! Our goal is to make sure all of our guests have a wonderful and not to mention wonderful stay with us! Hope to see you again as our guest should you return to Buffalo!
Thank you Maria for writing such a wonderful review of our team members! Your comments are greatly appreciated by all.
Thank you for choosing the DoubleTree by Hilton Buffalo Downtown!
Thank you for the review.
While I am happy to read about our staff, I am very concerned about breakfast and the condition of our bathroom shower. We take great pride in our hotel regarding our cleanliness and want everyone leaving here having a wonderful experience. I appreciate the feedback and can assure you I will follow up with the necessary departments. Thank you J N for making us aware.
Thank you for taking the time to write a review on trip advisor. We appreciate when our guests leave feedback allowing others to see what we have to offer.
I am happy to hear you enjoyed your stay with us!
Your business is greatly appreciated! Hope to see you again as our guest. Thank you!