酒店位置很好,去海滩非常近,房间大小还行,包早餐很方便,可以把早餐抬进房间享用。就是电梯早晨的时候很拥挤,每次都要等很久,停车30美元一晚。
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房间有点旧, 泳池很小,跟照片上看起来的差很多。瑜珈课提供瑜珈垫有点脏。最糟的是check out时,柜台坚持我们有使用付费电视,但是我们大部分时间在外面根本没有看电视。柜台却提不出任何使用时间的有力证明,只说电脑显示我们有使用。由于没有时间跟柜台争论,只好付费。我绝对不会再去这一间饭店。
价格很高,但是地理位置非常好。早餐很美味,酒店的员工也很棒。我们入住期间升级到了全海景房,以后肯定会再回来的。唯一不好的就是等待电梯的时间太久了了。
Aloha Ofsoski,
Thank you for sharing this wonderful review with us! We are glad to hear that our prime location and
delicious food accommodations made your stay particularly memorable. We appreciate your patience as
we undergo a state required elevator modernization project, which may have caused the longer wait
times for the elevators during peak hours. We hope to welcome you back to our island paradise soon.
Mahalo,
Hyatt Regency Waikiki Beach Resort Ohana
我和妻子为我们最近的夏威夷之旅预订了这个度假胜地,我们没有感到失望。一切都很干净,房间大小也很合适。人们抱怨电梯的等待时间比较长,但我们从未真正等待超过几分钟。这里离海滩只有几步远。如果非得说有什么缺点的话,那就是泳池太小了,容纳不了这么多人,但每次我们去的时候,都不会觉得太拥挤。我们被安排住在12楼的一个房间,就在电梯旁边,但我们从来没有被任何噪音打扰过。当我们在那里的时候,我们还去看了一下该地区的其他酒店,电梯似乎运行得更有效率,这应该是这栋建筑的设计问题。每栋楼只有4部电梯。
Aloha solostar25,
Thank you for taking the time to write this insightful five-star review. It is wonderful to hear that you found our accommodations to exceed your expectations. We are currently undergoing a state mandated elevator modernization project, which will significantly improve the guest experience once completed. Should your travels bring you back to our island paradise in the future, we would be delighted to host you again.
Mahalo,
Hyatt Regency Waikiki Beach Resort Ohana
这家酒店是我们可能做出的最糟糕的决定! 我们到的第一天他们偷了我的背包!! 因此我们必须做一份警察报告,但报告从未退还。当我们为海景房付款时,他们给了我们海景。 这样就不会给我们退款的差价或更换房间!两天后,我怀孕的妹妹醒来,腿和肚子都布满了床虱的咬痕! 他们仍然不给我们退款! 因此不用说,因为这两家酒店花了我们几周的时间,我们得"谢谢"凯悦酒店(Hyatt Regency)。他们工作人员很粗鲁,一点也不在乎。 到目前为止,是整个岛上最糟糕的地方!!!
Aloha Kalvey01,
Thank you for providing this informative review. We understand from our management team that they contacted you and provided assistance with your lost item and comfort and care during your stay. The safety of our guests and the cleanliness of our resort is of the utmost importance to us. Can you contact our Director of Rooms, Mr. Donald Kim at Donald.Kim@Hyatt.com, so we may further assist with any concerns. We look forward to hearing from you soon.
Mahalo,
Hyatt Regency Waikiki Beach Resort Ohana
我在这里庆祝我的50岁生日。酒店位于享受怀基基海滩的完美位置,道路对面就是海滩和公爵雕像,这是一个大多数旅游团和粉红色线电车站的上车点。尝试预订含早套餐,因为早餐是绝对惊人的,食物选择很多,鸡蛋站很棒。我一定还会回到凯悦酒店。
Aloha ishelli,
A very happy birthday from the entire Hyatt Regency Waikiki ohana! We are honored that you chose to share your special day with us, and we are thrilled to learn that your stay was one to remember. We look forward to celebrating future milestones with you again soon.
Mahalo,
Hyatt Regency Waikiki Beach Resort Ohana