绝佳位置,员工友好。喜欢游泳池和大厅里的专业咖啡机。有过滤水的机器。我们觉得房间有点小,酒店知道后,他们安排我们搬到一个更大的房间。更多
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绝佳位置,员工友好。喜欢游泳池和大厅里的专业咖啡机。有过滤水的机器。我们觉得房间有点小,酒店知道后,他们安排我们搬到一个更大的房间。更多
显示较少Aloha Doug K,
Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted to hear that you enjoyed our great location, our beautiful and relaxing outer sanctuary and our friendly and helpful staff. Thank you for all of your comments and we hope to see you again in the future!
Mahalo,
Kimari Pada
Guest Service Manager
kimari.pada@aqua-aston.com
我们住了8天。房间很整洁。我们的第一个房间很宽敞,但是周围有一些吵闹的邻居。后来我们搬到了酒店另一边的高层,那里的房间比较小,但是视野比较好,噪音也比较小。只要关上门房间里就很安静,但是空调又旧又吵。如果门开着,街上的交通噪音又会很嘈杂。这家店的地理位置优越。
Aloha, and thank you very much for taking the time to share your thorough review. We are glad to learn that your accommodations were a satisfactory vacation home. However, your extensive feedback has shed light on some concerning details that we are dedicated to improving, and we sincerely apologize for your inconvenience. Your valuable review will help us to improve, as we are dedicated to the safety and comfort of our guests. Should you wish to discuss your experience further with a member of our management team, we invite you to privately message us with the name your reservation was under, the dates of your stay, your confirmation number, and preferred contact phone and email so that we may reach out to you. It is our hope that we will have another opportunity to better serve you in the future. Thank you.
Manager, Guest Services - Aja
酒店本身很不错,但是这里的工作人员似乎从来没有微笑过,只有少数几次我从更为年轻的那个男生脸上看到了微笑。负责照顾庭院的那个男士为人很不错,彬彬有礼。虽然你不需要人过来清洁房间,他们还是会强制要求你支付清洁费用。
Aloha anul644! Thank you for taking the time to share your review. We strive to share the aloha spirit with all of our guests and is disappointed to hear we missed our mark. We appreciate your valuable feedback as we are always striving to improve the guest experience. Should future travel bring you back, we would love another chance to host your stay! Mahalo, Z.Agcaoili, Guest Services Supervisor
阿库竹子酒店是如何让我们有宾至如归的感觉呢?首先是员工Kawana和Aja的热情欢迎,这奠定了我们美好居住体验的开端。这里可以窥见海洋的景色,俯瞰泳池/热水浴缸区域,享受一番酒店设施带来的便利(无论什么时候,只要我们不小走一段路到威基基海滩)。我们听说这里正在进行翻新,但除了泳池旁边的几根柱子做了休整,没有工人和设备的迹象,闲暇时间也没有噪音……一次完美、美妙且难忘的居住体验!
Aloha holidaybound1212!
Thank you very much for your review. We are so glad you enjoyed your stay with us. It is wonderful to hear that Kawana and Aja from our guest services team gave you a warm welcome and that you were comfortable in your accommodations. We can't wait to welcome you back to for another stay! Mahalo. Zenie A, Guest Services Supervisor
我会极力推荐这家位于威基基海滩的酒店。这里的工作人员非常友好,我们的房间舒适,并且应有尽有。酒店位置绝佳,我特别喜欢这里的装潢设计。酒店大堂有一台免费制作美式咖啡的机器,并且还有冰水提供。酒店的泳池和热水浴缸很不错。除了这些,你还会要求什么呢?我唯一的建议就是,如果客房人员能够多花些精力把浴室里的头发打扫干净就更好了。
Aloha sar_bar_de_mar,
Thank you for your recent visit. Our team appreciates your positive feedback. We are pleased to hear your overall stay was satisfactory and comfortable. We apologize cleanliness fell short and will relay your feedback to our housekeeping team for corrective action and improvement. Should future travel bring you back, we hope to host your stay again!
Mahalo,
再次回到这里已经隔了7年了,这是一个很棒的地方。房间干净,员工真的很优秀,酒店提供免费的穿梭巴士,有加热的游泳池和热水浴缸,主楼楼下的咖啡厅一整天都开着,主楼有苹果和报纸,公交车站就在街对面,距离海滩不到3分钟。酒店所有的员工都很优秀且友善。
Aloha!
Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future!
Mahalo.
Manager, Guest Services - Aja
…我们在阿库竹子酒店住了6晚。这家旅馆朴实无华,但非常干净舒适,而且维护得也很好。酒店位置离Kūhiō海滩就两个街区的距离,很方便。可以停车,需要额外付费,尽管如此停车场地还是有限紧张。我们住的公寓单元厨房宽敞,设备齐全。工作人员都很友好,乐于助人。
Aloha Culture58844297064,
Thank you for your recent visit. I'm pleased to hear you found your room accommodations comfortable. We are fortunate to be conveniently located next to the beach, shopping and eateries. On behalf of our tean, we appreciate your positive feedback.
Should future travel bring you back to the islands, we hope to host your stay again!
Mahalo,
Zenie Agcaoili
Guest Services Supervisor