Dear Joe,
I am sorry that you did not enjoy the studio.
We endeavour to describe our chalets and studio accurately and hope that people when booking understand the description.
It seems that one our one bedroom chalets that have a spectacular view would have suited you better.( Although they are more expensive) Our pricing is very competitive in the Wanaka market.
We provide a high quality body wash/shampoo in a dispenser, as part of our commitment to the environment, is not to have small plastic bottles.
I hope the rest of your trip went well.