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1 - 6 条点评,共 4,048 条
2020年3月13日的点评

Golden Sanda 度假村是以亲子为主,适合有带小孩的家庭入住。度假村设施算丰富,房间有重新装潢过。同时这边也比较多团体客入住,质量有差异。柜台办理入住与退房手续都要排队等候,跟以往住过的香格里拉度假村的入住手续经验不一样,这里的服务流程比较粗糙,有点失望。
游记:槟城香格里拉金色海滩度假饭店Golden Sands Resort住宿经验分享.适合亲子游家庭

感谢 angelali51
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Team_GSH,槟城金沙度假酒店 的 Manager,回复了这篇点评2020年3月15日已回复
Google 翻译

Dear Angelali51,

Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We would like to apologies for the inconvenience challenges that was brought upon you during your stay with us, we thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improve. Nonetheless, it was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best.

Best regards,
Suleiman TAR
Director of Communications

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2019年12月7日的点评 通过移动设备发表

儿子生日时带了一家人到这度假,房间没有我想像中那么残旧,毕竟都有那么多年的历史了,保养方面的确做得很不错。房间空间并不算很大,但却很干净。早餐选择不多,味道尚可。孩子们在水上乐园玩得很开心,有救生人员看守,这很不错。槟城的海滩虽然称不上漂亮,但躺在沙滩椅上听着海浪声放空,也是种享受。沙滩旁有外来的按摩服务,价钱相对有点小贵,但技术还算不错。

感谢 WLL83
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Team_GSH,槟城金沙度假酒店 的 Manager,回复了这篇点评2019年12月8日已回复
Google 翻译

Dear WLL83,

Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best.

Best regards,
Suleiman TAR
Director of Communications

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2019年11月5日的点评 通过移动设备发表

这里是一个十分舒服,让人能够在这里休息的地方,环境舒服,工作员友善,地方很大而且自助餐很好吃的酒店。

感谢 angelayky
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Team_GSH,槟城金沙度假酒店 的 Manager,回复了这篇点评2019年11月5日已回复
Google 翻译

Dear angelayky,

Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We are glad to hear that you were satisfied with our wide range of food during the buffet and found that our staff were helpful during your time in need. It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best.

Best regards,
Suleiman TAR
Director of Communications


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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月25日的点评 通过移动设备发表

前台叫Alex的员工绝对是我在马来西亚酒店见过的最棒的前台员工……非常友善热心。我忘记了名字的门童(对不起……)也是如此。房间非常干净,泳池很棒……如果有多一些儿童滑梯就更棒了……食物也很出色……一定还会再来。

1  感谢 Najwajamaludin
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Team_GSH,槟城金沙度假酒店 的 Manager,回复了这篇点评2019年10月29日已回复
Google 翻译

Dear Najwajamaludin,

Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best.

Best regards,
Suleiman TAR
Director of Communications

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2019年10月18日的点评

酒店设施不算最新,但这表示比较早盖的酒店通常能占住海滩边最好的地点。大部分房间都面对无敌海景,海滩边有广大的游乐休憩区,侍者勤快来回送啤酒饮料等。不过槟城海滩不算最美,而且同行朋友一下水没多久就被水母咬了,幸好饭店服务人员赶紧用醋帮他消肿止痛,很有效。

感谢 PopAroundWorld
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Team_GSH,槟城金沙度假酒店 的 Manager,回复了这篇点评2019年10月21日已回复
Google 翻译

Dear PopAroundWorld,

Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We would like to apologies for the inconvenience challenges that was brought upon you during your stay with us, we thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services. Nonetheless, it was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best.

Best regards,
Suleiman TAR
Director of Communications

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月16日的点评 通过移动设备发表

酒店的接待是一个叫亚历克斯的年轻男子,他为人很棒,酒店和所有员工对来自沙特的家庭也非常友好。景色很美,人也很棒,我明年会再回来的。酒店还有清真早餐,谢谢金沙度假酒店,也谢谢我们这次抵达的槟城,这里很棒。致敬!

1  感谢 MO5A-20
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.my 查看原文
Team_GSH,槟城金沙度假酒店 的 Manager,回复了这篇点评2019年10月16日已回复
Google 翻译

Dear MO5A-20,

Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best.

Best regards,
Suleiman TAR
Director of Communications

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